OrderConvo
OrderConvo – Vendor & Customer Messages After Orders
by N-Media · WordPress.org page · Website
OrderConvo has 200+ active installs on WordPress.org and 41,494 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on July 28, 2026, tested up to WordPress 7.0.4.
OrderConvo at a glance
Is OrderConvo well maintained?
Features
The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.
- Send and receive file attachments
- Control file types and file size limits
- Attach images with automatic thumbnail previews
- Email notifications for new messages
- Customize email templates using the WooCommerce Email Template Manager
- New message alerts on the order page
- Rich text editor for enhanced message formatting
- Access to a dedicated support forum
- New message notifications in the WordPress dashboard
OrderConvo reviews and ratings
22 reviews on WordPress.org, with the most recent ones as their authors posted them.
22 reviews
- 5★
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19
- 4★
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0
- 3★
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1
- 2★
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1
- 1★
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1
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Thank you for support
I had a display problem on my site. They solved everything in a few minutes and gave me advice for the future. I highly recommend
romainfar21 -
Very good free software very easy to operate
I have been looking for this type of software for a long time. Although there are still some minor problems that have not been resolved, the overall operating experience is not bad.
myege -
Fantastic must-have plugin
If I could give 6 stars I would. Great plugin and great guy! Najeebs orderConvo plugin is excellent and his positive can-do attitude make him a pleasure to work with. If you’re wanting a plugin where seller and buyer can chat post-sale/after payments been taken, then orderConvo is perfect! There was no integration with WC Vendors when I stumbled on this plugin but it sounded so perfect I made contact with the developer. Najeeb was not only receptive to extending his plugin to WC Vendors, he did it at lightning speed and was amazingly accommodating with my requests for extra features. I asked him if it was possible to make messages between buyer and seller disappear a few weeks after order completion. My goal is to make my marketplace as hands off as possible but without making it too easy for the buyer and seller to cut the marketplace out of future sales… this and other requests have been met with gusto and can-do enthusiasm… he makes you feel like nothing is too much trouble. Had I not had such a great response from Najeeb, only other option was talkJS but at $240-$270 PER MONTH for their lowest price plan ..I can't afford that. In contrast, orderConvo is accessible to all and offers that crucial component for any marketplace to build a truly passive income.
lindyloo12345 -
Thank you for support
Great plugin. With this plugin I am able to offer support for each order for my clients. Support is top!
fselmani -
Great support & plugin
Resolved issues with chat appearing on Avada woocommerce templates. Plugin works great.
golivenow -
Message processing queue.
Hi! How can the store manager find out which customer to answer first? For example, 10 clients wrote one after the other. And if there are three managers working in the system with orders, how will they distribute these tickets? Is there a common message display list (message queue, like ticket systems) to understand who to answer? If this happens in orders and you need to sort them, then how should managers control new orders and those in which people have written messages. Everything moves among the created orders.`
webfantastic
Details
OrderConvo: Enable seamless post-order communication between vendors/admins and customers in WooCommerce.
The full description, screenshots and every review live on the WordPress.org page.
Tags
- customer vendor communication
- order chat
- order file attachments
- order notes
- woocommerce order messaging
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- Version
- 15.1
- Last updated
- Jul 28, 2026
- First published
- Mar 15, 2017
- Requires WordPress
- 4.0
- Tested up to
- 7.0.4
- Requires PHP
- 7.2
- Pricing
- Free on WordPress.org
OrderConvo FAQ
What does OrderConvo do?
According to its WordPress.org readme, OrderConvo offers Send and receive file attachments, Control file types and file size limits, Attach images with automatic thumbnail previews, Email notifications for new messages and Customize email templates using the WooCommerce Email Template Manager.
How many active installs does OrderConvo have?
WordPress.org reports 200+ active installs for OrderConvo as of September 7, 2026.
Is OrderConvo still maintained?
Yes. The last release was on July 28, 2026 and it is tested up to WordPress 7.0.4.
Does OrderConvo have good support?
On the WordPress.org forum, 0 of 1 recent support threads for OrderConvo are marked resolved. That is the developer's free support; a paid version usually comes with its own channel.
Is OrderConvo free?
OrderConvo is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.