PluginScout

Answyr

by Kevon Adonis · WordPress.org page

v1.1.1 Tested up to WP 7.0.4 PHP 8.0+

Answyr has fewer than 10 active installs on WordPress.org and 224 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on August 13, 2026, tested up to WordPress 7.0.4.

Answyr at a glance

Active installs
fewer than 10
Total downloads
224
Downloads, last 30 days
–
available after 30 days of tracking
30-day growth
–
tracking since September 4, 2026

Is Answyr well maintained?

Support threads resolved
No open threads
nothing waiting on the WordPress.org forum
WordPress compatibility
Behind
tested up to WordPress 7.0.4, not yet with the current 7.1

Features

The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.

  • Ticket lifecycle — open → pending → resolved → closed. Agent replies auto-set pending; customer replies reopen; customers can resolve or reopen from the portal
  • Triage — priority (low/normal/high/urgent), free-form tags, status/priority/tag filters, keyword search, pagination. The inbox is ordered urgent-first
  • Productivity — AI draft-and-vet, saved (canned) replies, internal team-only notes, ⌘/Ctrl+Enter to send
  • Customer portal — inline sign-in, create/see/reply to tickets, Open/Closed filter, 👍/👎 satisfaction (CSAT) on resolved tickets
  • Chat deflection widget — answers from your knowledge base with source links, and escalates to a ticket (with transcript) when needed. Customizable title…
  • Brand theming — an accent color themes the chat widget and the customer portal; admin screens stay native
  • Insights — read-only metrics: volume, new tickets (7/30 days), average first-response time, satisfaction, and a by-status breakdown
  • Customizable knowledge base — a native knowledge base grounds every AI draft and chat answer; internal by default, publishable to customers. You can also point…

Details

AI-powered customer support for WordPress — an AI chat widget, a knowledge base you control, and AI-assisted replies for your agents.

The full description, screenshots and every review live on the WordPress.org page.

Tags

  • AI
  • AI Chatbot
  • ai support
  • helpdesk
  • Support Ticket

More from Kevon Adonis

Version
1.1.1
Last updated
Aug 13, 2026
First published
Jul 13, 2026
Requires WordPress
6.0
Tested up to
7.0.4
Requires PHP
8.0
Pricing
Free on WordPress.org

Answyr FAQ

What does Answyr do?

According to its WordPress.org readme, Answyr offers Ticket lifecycle — open → pending → resolved → closed. Agent replies auto-set pending; customer replies reopen; customers can resolve or reopen from the portal, Triage — priority (low/normal/high/urgent), free-form tags, status/priority/tag filters, keyword search, pagination. The inbox is ordered urgent-first, Productivity — AI draft-and-vet, saved (canned) replies, internal team-only notes, ⌘/Ctrl+Enter to send, Customer portal — inline sign-in, create/see/reply to tickets, Open/Closed filter, 👍/👎 satisfaction (CSAT) on resolved tickets and Chat deflection widget — answers from your knowledge base with source links, and escalates to a ticket (with transcript) when needed. Customizable title.

How many active installs does Answyr have?

WordPress.org reports fewer than 10 active installs for Answyr as of September 7, 2026.

Is Answyr still maintained?

Yes. The last release was on August 13, 2026 and it is tested up to WordPress 7.0.4.

Is Answyr free?

Answyr is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.