ClaimPress

ClaimPress at a glance

Is ClaimPress well maintained?

• Three Independent Features: Warranty, Exchange, and Return/Refund – Enable one, two, or all three on any product
• Flexible Warranty Options: Add free “Included” warranties (e.g., “1 Year Warranty”) or “Paid” warranties with multiple tiers (e.g., “3 Years for $10”)
• Exchange Management: Let customers exchange products for different sizes, colors, or variants within a specified period
• Return & Refund System: Offer money-back guarantees with customizable return periods
• Dual Claim System: Works for both logged-in customers (via “My Account” page) and guest customers (via a shortcode)
• Guest Claim Shortcode: Just add [claimpress_guest_form] to any page to create a secure claim form for guest users
• Centralized Claim Management: A new “ClaimPress” menu item shows all claims with filtering by status and type
• Claim Statuses: Use statuses like Pending, Approved, and Rejected to manage your workflow
• Admin Notifications: Receive emails for new claims
• Customer Communication: Reply to customers directly from the claim management screen
• Fee Waivers: Allow customers to request fee waivers for exchanges/returns (e.g. if the wrong item was sent by the seller)
• Guest Claim Page Setup: Easy styling and step-by-step setup instructions for your guest returns portal