Fluent Support
Fluent Support – Helpdesk & Customer Support Ticket System
by WPManageNinja · WordPress.org page · Website
Fluent Support has 10,000+ active installs on WordPress.org and 310,801 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on August 19, 2026, tested up to WordPress 7.1.
Fluent Support at a glance
Is Fluent Support well maintained?
Features
The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.
- Custom Automated and Manual workflows
- Send a response to multiple support tickets at once. Very useful for similar queries
- Close support tickets by filtering tickets that are older than 20 days (as an example)
- Agent Permissions: Control agents access to tickets, profiles and admin panel for complete control
- Quickly edit a customer’s info from the ticket page or add a note for later usage
- Get notified when multiple agents are engaging the same ticket
- Saved replies allow you to reduce time spent with generic responses and frequent support ticket issues
- Mention agents to specific tickets to get the right people involved
- GitHub style Activity heatmap for the busiest support days for your team. Includes all support tickets submitted over a selected period of time
- Manual Time Tracking for tracking time spent on tickets and premium support
Fluent Support reviews and ratings
69 reviews on WordPress.org, with the most recent ones as their authors posted them.
69 reviews
- 5★
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60
- 4★
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1
- 3★
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1
- 2★
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2
- 1★
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5
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Un excelente complemento
Es uno de los mejores complementos para crear un sistema de soporte de ticket
fpedrazav11 -
Top Notch Support Plugin and Support Team
A big shoutout to the FluentSupport team! I'm genuinely grateful for the consistently excellent support they've provided. They take the time to investigate issues thoroughly and help find real solutions instead of simply pointing fingers at other plugins. Even when another plugin ultimately turns out to be the culprit, they approach every case with an open mind and a willingness to help. That's the kind of customer support that builds trust. I wish more plugin support teams would adopt this mindset.
Lifeischoice -
Thank you so much for your effort and help! Great plugin
Thank you so much for your effort and help! Great plugin
siriusblack304 -
Outstanding Customer Service & Excellent Plugin
I am using Fluent Support for a client project and couldn't be happier. I recently faced some challenges during a migration/import process, and the support team was patient, responsive, and dedicated to finding a solution. They handled it perfectly. The plugin itself is very good, but the outstanding customer service truly sets it apart. Highly recommended!
Julian Stark -
Great plugin - great support
Great plugin for a budget helpdesk. Their support team is also very helpful and resolves issues quickly.
snorlax69 -
Great plugin to create a support system
We are using the paid version and it worked correctly. With the help of Fluent Support we were able to create a support system that worked with our Microsoft 365 account with several emails.
luismotv77
Fluent Support alternatives
Plugins that solve the same problem, ranked by how closely they overlap with Fluent Support.
-
Customer Support Ticket System & Helpdesk 400+ installs · 4.3 -
SupportCandy 10,000+ installs · 4.9
Details
Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.
The full description, screenshots and every review live on the WordPress.org page.
Tags
- customer support plugin
- helpdesk
- support plugin
- Support Ticket
- wordpress support ticket
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- Version
- 2.3.2
- Last updated
- Aug 19, 2026
- First published
- Nov 12, 2021
- Requires WordPress
- 5.6
- Tested up to
- 7.1
- Requires PHP
- 7.4
- Pricing
- Free on WordPress.org
Fluent Support FAQ
What does Fluent Support do?
According to its WordPress.org readme, Fluent Support offers Custom Automated and Manual workflows, Send a response to multiple support tickets at once. Very useful for similar queries, Close support tickets by filtering tickets that are older than 20 days (as an example), Agent Permissions: Control agents access to tickets, profiles and admin panel for complete control and Quickly edit a customer’s info from the ticket page or add a note for later usage.
How many active installs does Fluent Support have?
WordPress.org reports 10,000+ active installs for Fluent Support as of September 7, 2026.
Is Fluent Support still maintained?
Yes. The last release was on August 19, 2026 and it is tested up to WordPress 7.1.
Does Fluent Support have good support?
On the WordPress.org forum, 1 of 1 recent support threads for Fluent Support are marked resolved. That is the developer's free support; a paid version usually comes with its own channel.
Is Fluent Support free?
Fluent Support is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.