PluginScout

Help Scout

by BoldGrid · WordPress.org page · Website

v6.5.7 Tested up to WP 7.1

Help Scout has 300+ active installs on WordPress.org and 25,255 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on August 18, 2026, tested up to WordPress 7.1.

Help Scout at a glance

Active installs
300+
Total downloads
25,255
Downloads, last 30 days
–
available after 30 days of tracking
30-day growth
–
tracking since September 4, 2026

Is Help Scout well maintained?

Support threads resolved
No open threads
nothing waiting on the WordPress.org forum
WordPress compatibility
Current
tested up to WordPress 7.1, the current release is 7.1

Help Scout reviews and ratings

6 reviews on WordPress.org, with the most recent ones as their authors posted them.

All reviews
4.3 out of 5

6 reviews

5★
5
4★
0
3★
0
2★
0
1★
1

  • Trash Plugin, Breaks on Woocommerce

    Absolutely garbage plugin. Enable it, follow the guide, but there's no way to activate the app. Then, it throws nonstop errors when you try to change the status of an order and doesn't let customers check out their order. Beacon doesn't work either. Took weeks before the critical error was resolved either.

    fidyyuan

  • Works great with WordPress!

    Very easy to use!

    ttherex

  • So I good I paid for the premium version

    Amazing plugin. Well supported and always seems to work without issue. I upgraded to Help Scout Desk so I could take advantage of the WooCommerce integration which allows for customer orders to appear right in Help Scout when we're responding to a customer's message.

    dear.leader

  • Feature rich and well supported

    Great solution for those looking to integrate Help Scout into your website.

    srumery

  • Integrates Help Scout nicely on our site

    Easy way to add HelpScout to a site

    Bryan Hoffman

  • Pretty Awesome, Almost as Awesome as Help Scout

    It's pretty great. However, I'm the author of the plugin so I'm a bit biased...even if I use it at sproutapps.co.

    Dan Cameron

Details

Release 6.5.7 License: GPLv2 or later License URI: http://www.gnu.org/licenses/gpl-2.0.html Add a contact form to your website, or embed Help Scout Be …

The full description, screenshots and every review live on the WordPress.org page.

Tags

  • contact form help desk
  • documentation
  • helpdesk
  • support

More from BoldGrid

Version
6.5.7
Last updated
Aug 18, 2026
First published
Oct 14, 2016
Requires WordPress
4.5
Tested up to
7.1
Requires PHP
–
Pricing
Free on WordPress.org

Help Scout FAQ

How many active installs does Help Scout have?

WordPress.org reports 300+ active installs for Help Scout as of September 7, 2026.

Is Help Scout still maintained?

Yes. The last release was on August 18, 2026 and it is tested up to WordPress 7.1.

Is Help Scout free?

Help Scout is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.