PluginScout

Nifty Desk

Nifty Desk – Ultimate Support Desk Plugin

by NickDuncan · WordPress.org page · Website

v1.03 Tested up to WP 4.7.38

Nifty Desk has 10+ active installs on WordPress.org and 3,365 downloads all time. It was downloaded 56 times in the last 30 days. The last update was on February 17, 2017, tested up to WordPress 4.7.38.

Nifty Desk at a glance

Active installs
10+
Total downloads
3,365
Downloads, last 30 days
56
30-day growth
–
downloads vs the previous 30 days

Is Nifty Desk well maintained?

Support threads resolved
No open threads
nothing waiting on the WordPress.org forum
WordPress compatibility
Behind
tested up to WordPress 4.7.38, not yet with the current 7.1.3

Features

The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.

  • Manage support tickets in a integrated and comprehensive support dashboard
  • Adds a Submit Ticket page to your website
  • Receive email notifications for new support tickets
  • Receive email notifications for support ticket responses
  • One support agent
  • Priorities – Add priorities to your support tickets (low, high, urgent, critical)
  • Internal notes
  • Basic reporting – Total tickets, solved tickets, average first reply time
  • Merge tickets with other tickets
  • Fully cutomizable email templates
  • Allow for HTML within tickets
  • Create your own child themes for your support area

Nifty Desk reviews and ratings

1 reviews on WordPress.org, with the most recent ones as their authors posted them.

All reviews
5.0 out of 5

1 reviews

5★
1
4★
0
3★
0
2★
0
1★
0

  • Best support desk!

    One of the best support desk solutions I have used! Keep up the great work!

    Andrew Lima

Download and install history

119 downloads over the last 51 days. Snapshots taken daily from WordPress.org.

Downloads per day
Nifty Desk downloads per day06.312.518.825Sep 5Sep 30Oct 25Downloads per day
Active installs
Nifty Desk active installs02.557.510Sep 5Sep 30Oct 25Active installs
Rating out of 5
Nifty Desk rating01.32.53.85Sep 5Sep 30Oct 25Rating out of 5
Reviews
Nifty Desk review count00.30.50.81Sep 5Sep 30Oct 25Reviews

Details

Create a comprehensive support help desk and support ticket system in minutes with Nifty Desk.

The full description, screenshots and every review live on the WordPress.org page.

Tags

  • support
  • support plugin
  • Support Ticket
  • support tickets
  • ticket plugin

More from NickDuncan

Version
1.03
Last updated
Feb 17, 2017
First published
Nov 17, 2016
Requires WordPress
3.5
Tested up to
4.7.38
Requires PHP
–
Pricing
Free on WordPress.org

Nifty Desk FAQ

What does Nifty Desk do?

According to its WordPress.org readme, Nifty Desk offers Manage support tickets in a integrated and comprehensive support dashboard, Adds a Submit Ticket page to your website, Receive email notifications for new support tickets, Receive email notifications for support ticket responses and One support agent.

How many active installs does Nifty Desk have?

WordPress.org reports 10+ active installs for Nifty Desk as of October 25, 2026.

Is Nifty Desk still maintained?

The last release was on February 17, 2017, more than a year ago. WordPress.org shows a warning on plugins that go this long without an update.

Is Nifty Desk free?

Nifty Desk is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.