Nifty Desk
Nifty Desk – Ultimate Support Desk Plugin
by NickDuncan · WordPress.org page · Website
Nifty Desk has 10+ active installs on WordPress.org and 3,246 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on February 17, 2017, tested up to WordPress 4.7.35.
Nifty Desk at a glance
Is Nifty Desk well maintained?
Features
The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.
- Manage support tickets in a integrated and comprehensive support dashboard
- Adds a Submit Ticket page to your website
- Receive email notifications for new support tickets
- Receive email notifications for support ticket responses
- One support agent
- Priorities – Add priorities to your support tickets (low, high, urgent, critical)
- Internal notes
- Basic reporting – Total tickets, solved tickets, average first reply time
- Merge tickets with other tickets
- Fully cutomizable email templates
- Allow for HTML within tickets
- Create your own child themes for your support area
Nifty Desk reviews and ratings
1 reviews on WordPress.org, with the most recent ones as their authors posted them.
1 reviews
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Best support desk!
One of the best support desk solutions I have used! Keep up the great work!
Andrew Lima
Details
Create a comprehensive support help desk and support ticket system in minutes with Nifty Desk.
The full description, screenshots and every review live on the WordPress.org page.
Tags
- support
- support plugin
- Support Ticket
- support tickets
- ticket plugin
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- Version
- 1.03
- Last updated
- Feb 17, 2017
- First published
- Nov 17, 2016
- Requires WordPress
- 3.5
- Tested up to
- 4.7.35
- Requires PHP
- –
- Pricing
- Free on WordPress.org
Nifty Desk FAQ
What does Nifty Desk do?
According to its WordPress.org readme, Nifty Desk offers Manage support tickets in a integrated and comprehensive support dashboard, Adds a Submit Ticket page to your website, Receive email notifications for new support tickets, Receive email notifications for support ticket responses and One support agent.
How many active installs does Nifty Desk have?
WordPress.org reports 10+ active installs for Nifty Desk as of September 7, 2026.
Is Nifty Desk still maintained?
The last release was on February 17, 2017, more than a year ago. WordPress.org shows a warning on plugins that go this long without an update.
Is Nifty Desk free?
Nifty Desk is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.