ProProfs Chat — WordPress Live Chat Plugin
ProProfs Chat- Live Chat & Chatbot Plugin
by ProProfs · WordPress.org page · Website
ProProfs Chat has 100+ active installs on WordPress.org and 4,333 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on December 23, 2024, tested up to WordPress 6.7.0.
ProProfs Chat at a glance
Is ProProfs Chat well maintained?
Features
The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.
- Chat Theme Customize the chat window that your website visitors will see. You can customize the live chat window to match the look and feel of your website by…
- Chat Routing For quick support, you can route chats to operators. This helps you equally distribute the workload among all your operators. You can either route…
- Chat Greetings Send your visitors personalized messages as they browse through your website. This will help operators keep your visitors engaged and improve…
- Canned Responses Your operators can save their messages that are used for frequently asked questions to reduce response time with this feature. What’s more…
- Co-browsing Improve sales and support by anticipating what your visitors are looking at, with the use of the co-browsing feature. It will also help you provide…
- Chat Reports & Analytics Access insightful reports to understand how your support team is performing and whether the visitors are happy with your services.…
- Visitor Monitoring Get access to information like visitor name, email address, and which pages they are browsing, with the use of this feature. You can also…
- Pre-Chat Form While visitor monitoring helps you understand the behavior, this feature allows you to capture leads for your business. Before a chat gets…
- Post-Chat Form The online live chat widget for WP also supports the use of post-chat form. This will help you gather valuable visitor feedback and how they…
- Announcements Let your website visitors learn what’s up and coming so they stay engaged with your brand. You can announce discounts, new feature launch…
- Integrations ProProfs Live Chat plugin for WordPress website also allows you to integrate it with different platforms that help your operators provide a…
ProProfs Chat reviews and ratings
8 reviews on WordPress.org, with the most recent ones as their authors posted them.
8 reviews
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Definitely Brings the Site Alive
For anyone needing a chat service, this is a good option. We needed a chat system, and when doing our research, ProProfs showed up. For those looking to grow, this is an ideal service to start. We are currently using them, and so far, so good. Thank you!
Ronald Joseph Legarski, Jr. -
Awesome Proprofs WordPress chat plugin
Proprofs Chat is a awesome WordPress chat plugin.I think proprofs excellent feature is multiple chat window it will provide faster resolution to incoming questions and also get customer info with real time reports. i believe proprofs chat plugin should be make you happy.
arifuzzaman88 -
Great Plugin - will use on another website soon
Tested it out, great plugin compared with similar plugins. Will use it on another website soon.
SimonVetterli -
Easy to install. Looking forward to use this.
Just tried out this plugin on. Installing it was a breeze, compared to other chat tools. Looking forward to providing support to my website visitors. Are you planning to add bot support?
Jitesh Patil -
ProProfs Chat
Proprofs Chat is an excellent WordPress chat plugin with a lot of useful features included. The ProProfs Chat plugin benefits to communicate with both visitors and customers in real-time. It also helps you save a lot of time.
Peter Nilsson -
The Best Live Chat plugin
Proprofs is one of the best chat tools that I have come across in the recent days. It's very powerful and packed with features.
himanshugupta2k9
Details
ProProfs Chat is a SaaS-based live chat software that helps businesses of all sizes communicate with their website visitors and customers in real-time …
The full description, screenshots and every review live on the WordPress.org page.
Rankings ProProfs Chat competes in
Tags
- chat plugin
- chatbot
- live chat
- live chat software
- wordpress live chat plugin
More from ProProfs
-
ProProfs Embed 100+ installs -
ProProfs Picreel fewer than 10 installs
- Version
- 2.0.0
- Last updated
- Dec 23, 2024
- First published
- Jul 12, 2018
- Requires WordPress
- 4.5.0
- Tested up to
- 6.7.0
- Requires PHP
- 5.6
- Pricing
- Free on WordPress.org
ProProfs Chat FAQ
What does ProProfs Chat do?
According to its WordPress.org readme, ProProfs Chat offers Chat Theme Customize the chat window that your website visitors will see. You can customize the live chat window to match the look and feel of your website by, Chat Routing For quick support, you can route chats to operators. This helps you equally distribute the workload among all your operators. You can either route, Chat Greetings Send your visitors personalized messages as they browse through your website. This will help operators keep your visitors engaged and improve, Canned Responses Your operators can save their messages that are used for frequently asked questions to reduce response time with this feature. What’s more and Co-browsing Improve sales and support by anticipating what your visitors are looking at, with the use of the co-browsing feature. It will also help you provide.
How many active installs does ProProfs Chat have?
WordPress.org reports 100+ active installs for ProProfs Chat as of September 7, 2026.
Is ProProfs Chat still maintained?
The last release was on December 23, 2024, more than a year ago. WordPress.org shows a warning on plugins that go this long without an update.
Is ProProfs Chat free?
ProProfs Chat is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.