PluginScout

osTicket Connector

by SCAND · WordPress.org page · Website

v1.0.9 Tested up to WP 6.6.7

osTicket Connector has 300+ active installs on WordPress.org and 10,559 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on October 18, 2024, tested up to WordPress 6.6.7.

osTicket Connector at a glance

Active installs
300+
Total downloads
10,559
Downloads, last 30 days
available after 30 days of tracking
30-day growth
tracking since September 4, 2026

Is osTicket Connector well maintained?

Support threads resolved
No open threads
nothing waiting on the WordPress.org forum
WordPress compatibility
Behind
tested up to WordPress 6.6.7, not yet with the current 7.1

Features

The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.

  • Configure osTicket support system to enable the access via API for your WordPress (see “Authentication” section)
  • Set up the contact form and input the attribute value of the tag name exactly as given in the settings form of the plugin. This will let the data map to…
  • Add a hidden input with a name specified in ‘Form Identifier’ while using the contact form

osTicket Connector reviews and ratings

4 reviews on WordPress.org, with the most recent ones as their authors posted them.

5.0 out of 5

4 reviews

5★
4
4★
0
3★
0
2★
0
1★
0
  • Excellent Plugin and Support

    The team responded very quickly to an issue with Formidable Pro and OsTicket API. The plugin is now incorporated to our support ticket platform.

    danymath
  • Excellent plugin!

    Hello, Scand team, Excellent plugin you made, it just affords to our needs, Working with osTicket v1.15.2

    musthagon
  • Excellent support!

    They responded really fast to our request and helped us adapt the plugin for the form plugin we're using (Formidable). It works like a charm!

    nbacklund
  • Easy and perfect

    I discover this plugin work fine and is very easy to setup!

    caygri

Details

Create tickets in osTicket support system via the existing contact form.

The full description, screenshots and every review live on the WordPress.org page.

Tags

  • connector
  • http
  • osticket
  • scandltd
  • support

More from SCAND

Version
1.0.9
Last updated
Oct 18, 2024
First published
Feb 17, 2017
Requires WordPress
4.3
Tested up to
6.6.7
Requires PHP
Pricing
Free on WordPress.org

osTicket Connector FAQ

What does osTicket Connector do?

According to its WordPress.org readme, osTicket Connector offers Configure osTicket support system to enable the access via API for your WordPress (see “Authentication” section), Set up the contact form and input the attribute value of the tag name exactly as given in the settings form of the plugin. This will let the data map to and Add a hidden input with a name specified in ‘Form Identifier’ while using the contact form.

How many active installs does osTicket Connector have?

WordPress.org reports 300+ active installs for osTicket Connector as of September 7, 2026.

Is osTicket Connector still maintained?

The last release was on October 18, 2024, more than a year ago. WordPress.org shows a warning on plugins that go this long without an update.

Is osTicket Connector free?

osTicket Connector is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.