Send email to customer on cancelled order in WooCommerce
by lauradiaz · WordPress.org page · Website
Send email to customer on cancelled order in WooCommerce has 400+ active installs on WordPress.org and 6,232 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on April 29, 2019, tested up to WordPress 5.2.26.
Send email to customer on cancelled order in WooCommerce at a glance
Is Send email to customer on cancelled order in WooCommerce well maintained?
Send email to customer on cancelled order in WooCommerce reviews and ratings
7 reviews on WordPress.org, with the most recent ones as their authors posted them.
7 reviews
- 5★
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4
- 4★
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0
- 3★
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0
- 2★
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1
- 1★
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2
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Simple, but no longer appears well made
Does what it says. Instead of just notifying shop manager, the customer also gets notified when cancelled/failed order. Recommended! I'm sorry, but can no longer recommend this, but have to warn against it. As others have discovered, it may cause a major information leak, when used for bulk cancelling. I have made a fix, which any easily can implement, replace line 30 with: // \error_log ( 'Pre: ' . $wc_emails['WC_Email_Cancelled_Order']->recipient );$wc_emails['WC_Email_Cancelled_Order']->recipient = \explode( ',', $wc_emails['WC_Email_Cancelled_Order']->recipient )[0] . ',' . $email_cliente;// \error_log ( 'Post: ' . $wc_emails['WC_Email_Cancelled_Order']->recipient );
Knut Sparhell -
I strongly advise against it.
If you cancel orders in bulk, it sends it out to all addresses. Big data leak! Risk of GDPR breach!
jakubkasparek -
CAREFUL!!
This was a 5 star pluggin, UNTIL i did bulk cancelations of orders. The pluggin sent all customers cc'd onto the emails. It was a massive data breach and i have spent hours and hours emailing angry customers who have had their data handed out. Not only are customers emails given away, but also order details and their addresses. Absolutly gutted..
dulz -
Works as expected
Surprised WooCommerce doesn't have this by default. The plugin is very light, 2 functions and just 20 lines of code. Thanks! Would be great if it were tested with the latest WP and Woocommerce versions, though, so no disclaimer were present.
evaldash -
Un buen plugin
El plugin cumple perfectamente con su cometido, muy recomendable. / The plugin perfectly fulfills its purpose, highly recommended
hedicode -
Cumple su objetivo
El plugin cumple con su objetivo de enviar la notificación de pedido Cancelado y Fallido al cliente. Cabe mencionar que estos mensajes son para admins, sugiero a los que usen este plugin cambiar los mensajes que tiene woocommerce por defecto por algo más asociado a algo para el cliente.
melvisnap
Details
Send email to customer on cancelled order in WooCommerce
The full description, screenshots and every review live on the WordPress.org page.
Tags
- cancelled
- failed
- orders
- woocommerce
- Version
- 1.1
- Last updated
- Apr 29, 2019
- First published
- Mar 11, 2019
- Requires WordPress
- 4.0
- Tested up to
- 5.2.26
- Requires PHP
- 5.6.0
- Pricing
- Free on WordPress.org
Send email to customer on cancelled order in WooCommerce FAQ
How many active installs does Send email to customer on cancelled order in WooCommerce have?
WordPress.org reports 400+ active installs for Send email to customer on cancelled order in WooCommerce as of September 7, 2026.
Is Send email to customer on cancelled order in WooCommerce still maintained?
The last release was on April 29, 2019, more than a year ago. WordPress.org shows a warning on plugins that go this long without an update.
Is Send email to customer on cancelled order in WooCommerce free?
Send email to customer on cancelled order in WooCommerce is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.