Echo Knowledge Base vs Helpie FAQ (September 2026)
Updated September 7, 2026 · Data from WordPress.org, refreshed daily · How this works
Both rank in the WordPress.org FAQ Plugins top 10: Echo Knowledge Base at #8 and Helpie FAQ at #5. Echo Knowledge Base leads on 4 of the 5 measures we track. Every number below comes straight from WordPress.org and is refreshed every day.
Echo Knowledge Base
Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search
A fully featured, easy-to-use documentation plugin with AI chat, search, FAQs, and quizzes. Build beautiful knowledge bases, docs, and wikis.
Helpie FAQ
Helpie FAQ — Accordion, Docs & Knowledge Base
Accordion , FAQ & Docs builder with Drag and Drop features. Helpie Accordion FAQ plugin works with Helpie Knowledge Base , Woocommerce & Elementor
Who leads on what
Echo Knowledge Base leads on 4 of the 5 measures we track.
Helpie FAQ ranks higher on WordPress.org: #5 against #8 in FAQ Plugins.
Echo Knowledge Base has more users: 10,000+ active installs against 9,000+.
Echo Knowledge Base is rated higher: 4.9 out of 5 from 123 reviews, against 4.5 from 80 reviews.
Echo Knowledge Base has more reviews behind its score: 123 against 80.
Echo Knowledge Base was updated more recently, on August 30, 2026; Helpie FAQ on June 24, 2026.
Which one to pick
Each plugin is the better answer for the measure it actually leads on. Nothing here is a recommendation we invented.
Echo Knowledge Base
Pick Echo Knowledge Base if you want the plugin more sites already run, the review score matters most to you, you want the score backed by more reviews or you want the one shipping releases most recently.
Helpie FAQ
Pick Helpie FAQ if you go by where WordPress.org itself puts them.
Echo Knowledge Base vs Helpie FAQ side by side
| Echo Knowledge Base | Helpie FAQ | |
|---|---|---|
| FAQ Plugins ranking | #8 | #5 |
| Rating | 4.9 | 4.5 |
| Reviews | 123 | 80 |
| Active installs | 10,000+ | 9,000+ |
| Total downloads | 1,229,799 | 485,601 |
| Downloads, last 30 days | – | – |
| Last updated | Aug 30, 2026 | Jun 24, 2026 |
| First published | Jan 10, 2017 | Sep 24, 2018 |
| Tested up to WordPress | 7.1 | 7.0.4 |
| Requires PHP | 5.6 | 7.4 |
| Pricing | Free on WordPress.org | Free on WordPress.org |
30-day download figures appear after both plugins have 30 days of tracking.
Echo Knowledge Base ratings
Helpie FAQ ratings
How we compare these two
Every figure here is pulled from the WordPress.org plugin API every day at 03:00 UTC, for both plugins in the same run, so the two are always read on the same day. We compare only what the directory reports: active installs, the rating and how many reviews stand behind it, the last release date and, once we have a month of history, downloads over the last 30 days. Ratings are only called a win above 50 reviews each, because a handful of five-star reviews is not evidence. Nothing is weighted into an overall score, no measure is worth more than another, and neither Echo Knowledge Base nor Helpie FAQ can pay to appear here: the pair exists only because both plugins reached the FAQ Plugins top 10. Full methodology.
Echo Knowledge Base vs Helpie FAQ: common questions
Is Echo Knowledge Base better than Helpie FAQ?
Echo Knowledge Base leads on 4 of the 5 measures we track. Neither is better at everything, and the answer depends on which measure you weigh. Helpie FAQ ranks higher on WordPress.org: #5 against #8 in FAQ Plugins.
Which has more users, Echo Knowledge Base or Helpie FAQ?
Helpie FAQ ranks higher on WordPress.org: #5 against #8 in FAQ Plugins.
Which is rated higher, Echo Knowledge Base or Helpie FAQ?
Echo Knowledge Base has more users: 10,000+ active installs against 9,000+.
Are Echo Knowledge Base and Helpie FAQ free?
Both are free to install from WordPress.org. Echo Knowledge Base may also sell a paid version or add-ons. Helpie FAQ may also sell a paid version or add-ons.
Alternatives to Echo Knowledge Base and Helpie FAQ
Plugins that score close to both in the same WordPress.org rankings and tags.
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