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#8 in FAQ Plugins

Echo Knowledge Base — WordPress FAQ Plugin

Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search

by echoplugins · WordPress.org page · Website

v17.214.0 Tested up to WP 7.1 PHP 5.6+

Echo Knowledge Base has 10,000+ active installs on WordPress.org and 1,229,799 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on August 30, 2026, tested up to WordPress 7.1.

Echo Knowledge Base at a glance

Active installs
10,000+
Total downloads
1,229,799
Downloads, last 30 days
–
available after 30 days of tracking
30-day growth
–
tracking since September 4, 2026

Is Echo Knowledge Base well maintained?

Support threads resolved
0 of 1
recent threads on the WordPress.org support forum
WordPress compatibility
Current
tested up to WordPress 7.1, the current release is 7.1
One-star reviews
2%
2 of 123 reviews on WordPress.org

Features

The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.

  • Fast Search Bar: Enable users to find articles quickly with an AJAX-powered search bar
  • Deep Content Organization: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an…
  • FAQs Layout and Shortcode: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for…
  • Article Enhancement Tools: Improve user experience with breadcrumbs, next/previous article navigation, print and PDF export options, and more
  • Table of Contents (TOC): Enhance navigation with a customizable table of contents on article pages for better user experience
  • Frontend Visual Editor: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks
  • Pre-made Layout Designs: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations…
  • Most Popular and Recent Articles: Display lists of articles by popularity and recent publication to guide readers to trending and new content
  • Glossary: Build a centralized dictionary of terms and definitions for your knowledge base
  • Article Quizzes: Add interactive quizzes to KB articles to reinforce learning and increase engagement. Create custom multiple-choice or true/false questions…
  • Article Views Counter: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base
  • Customizable Category Archive Page: Customize the category archive page with a custom header, description, and image

Echo Knowledge Base reviews and ratings

123 reviews on WordPress.org, with the most recent ones as their authors posted them.

All reviews
4.9 out of 5

123 reviews

5★
119
4★
0
3★
1
2★
1
1★
2

  • Incredible!

    Hello I have been using Echo for a few days and have now become familiar with all the features. In addition, I bought the add-ons. The AI feature is brilliant by the way! I'm totally thrilled. The support is also unbeatable. The people at Echo are very helpful, friendly and respond quickly. I am totally happy that I found Echo through the google search. I hope you continue to develop the project. Thank you for your great work. Stephanie

    niteflite42

  • Excellent and Maintained KBase Plugin

    We have come to rely on the functionality of this plugin. The customer service and support are also very responsive, and the team continuously updates the plugin on a regular basis. I would highly recommend.

    fightinfett

  • Structured and user-friendly knowledge management solution

    We are using the plugin within our organization to build and maintain our internal knowledge base – and we are absolutely impressed. The setup process is quick and straightforward, allowing you to get started with minimal effort. One of the biggest advantages is the ease of use in day-to-day work: creating, organizing, and maintaining content is simple and intuitive, even for users without a strong technical background. The feature set of the free version is already very powerful and provides everything needed for a professional knowledge base. The premium versions offer even more flexibility and advanced features, making the system highly scalable.

    flecki

  • Very responsive and helpful

    assisted with adding a new feature within a few hours to incorporate into our AI Add-in

    [email protected]

  • Nice product, responsive support

    We've been using the plugin for a couple years and it's combination of features with the free version is excellent. Their support has also been very responsive with a few questions we've had.

    bhammondCVL

  • Very good !

    Very fast response time and perfect for resolving my css issue. EKB is a very good and powerful tool !

    greggus

Where Echo Knowledge Base ranks on WordPress.org

The rankings we track that Echo Knowledge Base appears in, and how its position changed over 30 days.

Ranking WordPress.org placement Position 30 days
Best FAQ Plugins #11 by tag, #20 in search #8 –
Best Live Chat Plugins #16 by tag, not in search #51 –

Echo Knowledge Base alternatives

Plugins that solve the same problem, ranked by how closely they overlap with Echo Knowledge Base.

All Echo Knowledge Base alternatives

Compare Echo Knowledge Base head to head

Details

A fully featured, easy-to-use documentation plugin with AI chat, search, FAQs, and quizzes. Build beautiful knowledge bases, docs, and wikis.

The full description, screenshots and every review live on the WordPress.org page.

Rankings Echo Knowledge Base competes in

Tags

  • AI
  • chat
  • documentation
  • faq
  • knowledge base

More from echoplugins

Version
17.214.0
Last updated
Aug 30, 2026
First published
Jan 10, 2017
Requires WordPress
5.3
Tested up to
7.1
Requires PHP
5.6
Pricing
Free on WordPress.org

Echo Knowledge Base FAQ

What does Echo Knowledge Base do?

According to its WordPress.org readme, Echo Knowledge Base offers Fast Search Bar: Enable users to find articles quickly with an AJAX-powered search bar, Deep Content Organization: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an, FAQs Layout and Shortcode: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for, Article Enhancement Tools: Improve user experience with breadcrumbs, next/previous article navigation, print and PDF export options, and more and Table of Contents (TOC): Enhance navigation with a customizable table of contents on article pages for better user experience.

How many active installs does Echo Knowledge Base have?

WordPress.org reports 10,000+ active installs for Echo Knowledge Base as of September 7, 2026.

Is Echo Knowledge Base still maintained?

Yes. The last release was on August 30, 2026 and it is tested up to WordPress 7.1.

Does Echo Knowledge Base have good support?

On the WordPress.org forum, 0 of 1 recent support threads for Echo Knowledge Base are marked resolved. That is the developer's free support; a paid version usually comes with its own channel.

Is Echo Knowledge Base free?

Echo Knowledge Base is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.

Where does Echo Knowledge Base rank among FAQ Plugins?

Echo Knowledge Base is #8 in the WordPress.org "faq" ranking as of today.