AI Chat App — WordPress Live Chat Plugin
AI Chat App – Live Agent Handover, Help Docs, Email, Call Button, Fast Support
by echoplugins · WordPress.org page · Website
AI Chat App has 100+ active installs on WordPress.org and 15,151 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on February 23, 2026, tested up to WordPress 6.9.7.
AI Chat App at a glance
Is AI Chat App well maintained?
Features
The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.
- Quick, five-minute setup
- Intelligent agent handover with keyword detection and sentiment analysis
- Full conversation context preserved during agent transfers
- A lightweight and customizable widget that works great with your branding
- Supports RTL and WCAG accessibility
- Responsive design that works with any theme
AI Chat App reviews and ratings
6 reviews on WordPress.org, with the most recent ones as their authors posted them.
6 reviews
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Great Plugin and updated for accessibility
This plugin fit exactly what we needed for my client's non-profit website- an easy to use FAQs widget that we populated with our own questions and answers. We have used it for several years before getting an accessibility audit of our website and found a few issues relating to keyboard focus and tabbing within the FAQs dialog box. The plugin support team were very quick to resolve all the issues and went above and beyond to make this widget usable by screen reader users. Thanks for a great plugin that prioritizes accessibility.
ES Neubauer -
Very useful plugin and great support
This is a very useful plugin for providing context sensitive help to your visitors. Very responsive team. I offered some suggestions and they implemented them quickly.
Eric Babinet -
Excellent knowledge base plugin
An excellent knowledge base plugin that truly enhances user experience. With the ability to create individual FAQs, an efficient search feature, and quick contact options, this plugin stands out. The support team is impressively responsive, actively incorporating user ideas and suggestions, resulting in prompt and meaningful improvements to the plugin's functionality. I am upgrading, but you have the option to disable the 'Powered By' message on the Free version, which originally sealed the deal for me!
kaana -
Highly recommended
A very good addition to the knowledge base. Enables individual FAQs, search and quick contact. The support reacts quickly, takes up ideas and suggestions and implements them promptly.
vgerdes -
So helpful
This is amazing. Be even better if you could add into any area via a shortcode.
sipat999 -
Great plugin. Awesome support
I've been using the Echo Knowledge Base plugin for a while. Their new Help Dialog builds on this. A great front end tool to allow internal teams or customers to quickly search for help or contact your support team if needed. Thank you Echo Plugins. Great work.
Shane_O
Details
Improve customer support with AI chat, live agent handover, FAQs, search, and contact form. Cut support tickets by 50% or more while boosting sales.
The full description, screenshots and every review live on the WordPress.org page.
Rankings AI Chat App competes in
Tags
- AI gpt
- chat
- chatbot
- helpdesk
- live chat
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- Version
- 3.3.6
- Last updated
- Feb 23, 2026
- First published
- Jun 13, 2022
- Requires WordPress
- 5.4
- Tested up to
- 6.9.7
- Requires PHP
- 5.6
- Pricing
- Free on WordPress.org
AI Chat App FAQ
What does AI Chat App do?
According to its WordPress.org readme, AI Chat App offers Quick, five-minute setup, Intelligent agent handover with keyword detection and sentiment analysis, Full conversation context preserved during agent transfers, A lightweight and customizable widget that works great with your branding and Supports RTL and WCAG accessibility.
How many active installs does AI Chat App have?
WordPress.org reports 100+ active installs for AI Chat App as of September 7, 2026.
Is AI Chat App still maintained?
Yes. The last release was on February 23, 2026 and it is tested up to WordPress 6.9.7.
Is AI Chat App free?
AI Chat App is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.