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Bit Assist — WordPress Live Chat Plugin

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist

by Bit Apps · WordPress.org page · Website

v1.8.3 Tested up to WP 7.0.4 PHP 7.4+

Bit Assist has 10,000+ active installs on WordPress.org and 157,445 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on July 29, 2026, tested up to WordPress 7.0.4.

Bit Assist at a glance

Active installs
10,000+
Total downloads
157,445
Downloads, last 30 days
–
available after 30 days of tracking
30-day growth
–
tracking since September 4, 2026

Is Bit Assist well maintained?

Support threads resolved
No open threads
nothing waiting on the WordPress.org forum
WordPress compatibility
Behind
tested up to WordPress 7.0.4, not yet with the current 7.1
One-star reviews
3%
3 of 111 reviews on WordPress.org

Features

The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.

  • Chat Widget: In Bit Assist free version, you can have one widget activated at a time
  • Chat Widget Button or Channels: You can choose any of 24 channels from 30+ chat channels to activate and use on your website simultaneously in the free version
  • Chat Widget Position: Choose the widget’s placement at either the bottom left, bottom right, top left, or top right
  • Widget Trigger Options: Choose when the widget will appear for the first time, such as after a few seconds or on a page scroll
  • Widget Behavior: There are three options for Widget Behavior: Click to Open, Hover to Open, and Open by Default
  • Call To Action: With Bit Assist’s Call To Action in the WordPress chat plugin, prompt visitors to engage in chat after a set time, boosting conversions and…
  • Customization: Bit Assist allows extensive customization for the chat widget, including color, icon, position, size, and shape
  • Dark Mode: Bit Assist’s Dark Mode in WordPress applies a dark color scheme to the chat widget and dashboard channels, enhancing visibility and reducing eye…
  • Widget Active Badge: Customize the color of the Active Badge in Bit Assist Widget to grab visitors’ attention and potentially boost click rates on your chat…
  • Attention Animation: Grab visitors’ attention with Bit Assist’s animation feature. Choose from waggle, jump, or shockwave to boost engagement and conversation…
  • Chat Widget Button Styles: You have the option to select from 4 visually appealing designs for your chat button
  • Chat Widget Button Visibility: You have the flexibility to choose whether you want to display the chat widget on mobile devices, desktops, or both

Bit Assist reviews and ratings

111 reviews on WordPress.org, with the most recent ones as their authors posted them.

All reviews
4.9 out of 5

111 reviews

5★
106
4★
1
3★
0
2★
1
1★
3

  • Bit Assist: Highly Customisable, User-Friendly Chat Plugin – 5/5

    Bit Assist is a standout 5/5 plugin that genuinely delivers on both usability and flexibility. From the moment you install it, the interface is intuitive, clean, and designed for efficiency—no steep learning curve, no unnecessary friction. What really sets it apart is the level of customisation. Whether you're tailoring chat flows, styling the interface, or integrating it into your broader ecosystem, Bit Assist gives you precise control without overwhelming complexity. It strikes that rare balance between being powerful and easy to use. I’ve tested a wide range of chat plugins, and most fall short either on performance, flexibility, or user experience. Bit Assist doesn’t—it consistently outperforms expectations across the board. It’s reliable, responsive, and clearly built with both developers and end-users in mind. If you're looking for a chat solution that is both highly adaptable and genuinely user-friendly, Bit Assist is an easy recommendation. It’s the best I’ve used so far.

    empowerbizness

  • User-Friendly Interface

    Bit Assist features a simple and intuitive interface. The free version (WordPress.org) already provides all the functionality I need. The Pro version offers even more customization options for those who require advanced features.

    yo928

  • Versatile

    I love that it's sort of an all-in-one button to make it easy to connect with visitors. I really hope that there continues to be new features added!

    ano327

  • Great Widget

    Integrates flawlessly and easy into Enfold theme, works as described.

    InoPlugs

  • Lightweight and practical support plugin

    I’m using Bit Assist for handling support interactions. It’s easy to configure and works smoothly without adding clutter. No unnecessary features, just focused functionality. It also plays well with other plugins. Support team has been helpful whenever I had questions.

    rupeshpadhi7678

  • Great plugin!

    It works perfectly and is very easy to set up. The only thing missing is automation. I am really looking forward to the AI live chat feature in the future. That would make this tool absolutely perfect!

    matrix666

Where Bit Assist ranks on WordPress.org

The rankings we track that Bit Assist appears in, and how its position changed over 30 days.

Ranking WordPress.org placement Position 30 days
Best Live Chat Plugins #22 by tag, #40 in search #19 –
Best SMS Plugins #26 in search, not tagged #51 –

Bit Assist alternatives

Plugins that solve the same problem, ranked by how closely they overlap with Bit Assist.

All Bit Assist alternatives

Details

Floating sticky chat button for WhatsApp Chat, Facebook Messenger, Telegram, Instagram, SMS, Call, Discord chat, TikTok, Line & 30+ channels

The full description, screenshots and every review live on the WordPress.org page.

Rankings Bit Assist competes in

Tags

  • chat
  • chat widget
  • facebook messenger
  • whatsapp button
  • whatsapp chat

More from Bit Apps

Version
1.8.3
Last updated
Jul 29, 2026
First published
Nov 8, 2022
Requires WordPress
5.1
Tested up to
7.0.4
Requires PHP
7.4
Pricing
Free on WordPress.org

Bit Assist FAQ

What does Bit Assist do?

According to its WordPress.org readme, Bit Assist offers Chat Widget: In Bit Assist free version, you can have one widget activated at a time, Chat Widget Button or Channels: You can choose any of 24 channels from 30+ chat channels to activate and use on your website simultaneously in the free version, Chat Widget Position: Choose the widget’s placement at either the bottom left, bottom right, top left, or top right, Widget Trigger Options: Choose when the widget will appear for the first time, such as after a few seconds or on a page scroll and Widget Behavior: There are three options for Widget Behavior: Click to Open, Hover to Open, and Open by Default.

How many active installs does Bit Assist have?

WordPress.org reports 10,000+ active installs for Bit Assist as of September 7, 2026.

Is Bit Assist still maintained?

Yes. The last release was on July 29, 2026 and it is tested up to WordPress 7.0.4.

Is Bit Assist free?

Bit Assist is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.

Where does Bit Assist rank among Live Chat Plugins?

Bit Assist is #19 in the WordPress.org Live Chat Plugins ranking.