Chatway Live Chat — WordPress Live Chat Plugin
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons
by Chatway Live Chat · WordPress.org page
Chatway Live Chat has 30,000+ active installs on WordPress.org and 364,563 downloads all time. It was downloaded 7,033 times in the last 30 days. The last update was on October 14, 2026, tested up to WordPress 7.1.3.
Chatway Live Chat at a glance
Is Chatway Live Chat well maintained?
Features
The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.
- Live chat conversations – chat with your visitors
- Unlimited websites – install Chatway live chat on your websites. Install Chatway live chat on any platform
- Post-chat automated surveys – send surveys to site visitors after their chat ends to gather instant feedback
- Email and push notifications – get email and push notifications for new live chat messages. Your visitors will also be notified via email
- Collect visitors’ details – show a contact form before/after visitors send a message & collect email, name, phone, address or any custom field
- Email or download chat transcripts – download or email live chat transcripts
- Quick actions – reply to specific messages sent by your visitors, delete or edit message (not available for visitors), and perform other actions while chatting…
- Widget and agent availability – set visibility hours for your live chat widget and working hours for your agents
- Advanced targeting options – show or hide the live chat widget on specific pages or based on the country of the visitor
- Live chat analytics – helpdesk agents’ activities and live chat conversations insights
Chatway Live Chat reviews and ratings
770 reviews on WordPress.org, with the most recent ones as their authors posted them.
770 reviews
- 5★
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765
- 4★
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3
- 3★
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1
- 2★
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1
- 1★
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0
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Amazing plugin
good tool, very happy
oliver5wen -
Excellent tool
yes, I am in love with this stuff. I highly recommend Chataway, it works well.
malvina1212 -
Smooth Product
Simple to setup, plenty of contact options and seamless support.
visualdreamsmultimedia -
Great plugin and great chatbot
The plugin is very useful and the chatbot is so amazing it's definitely a 5 stars for me i love this plugin
skayler -
Best live-chat plugin for WP
Modern interface, responsive, easy to setup and full of useful tools & automations. Well done to the team behind it!
jsth1997 -
Amazing Plug in
Chatway is a great plug in it has a lot of great features including the chatbot , i recommend it
zavorarep
Download and install history
10,925 downloads over the last 48 days. Snapshots taken daily from WordPress.org.
Where Chatway Live Chat ranks on WordPress.org
The rankings we track that Chatway Live Chat appears in, and how its position changed over 30 days.
| Ranking | WordPress.org placement | Position | 30 days |
|---|---|---|---|
| Best Live Chat Plugins | #12 by tag, #1 in search | #4 | ▲1 |
| Best FAQ Plugins | #2 in search, not tagged | #37 | – |
Chatway Live Chat alternatives
Plugins that solve the same problem, ranked by how closely they overlap with Chatway Live Chat.
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Tidio 70,000+ installs · 4.8 -
HubSpot All-In-One Marketing 200,000+ installs · 4.3 -
Buttonizer 50,000+ installs · 5.0 -
Chaty 300,000+ installs · 5.0 -
LiveChat 10,000+ installs · 4.6
Compare Chatway Live Chat head to head
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Chatway Live Chat vs Buttonizer
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Chatway Live Chat vs Chaty
Chatway Live Chat vs Crisp
Chatway Live Chat vs Live Chat by Formilla-
Chatway Live Chat vs HubSpot All-In-One Marketing
Chatway Live Chat vs Simple Chat Button
Chatway Live Chat vs Smartsupp
Chatway Live Chat vs WPZOOM Connect-
Chatway Live Chat vs Tidio
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Chatway Live Chat vs LiveChat
Chatway Live Chat vs 3CX Free Live Chat, Calls & Messaging
Details
AI chatbot agent, MCP & human live chat for customer support, FAQ, chat buttons include WhatsApp with Chatway live chat. iOS & Android apps available
The full description, screenshots and every review live on the WordPress.org page.
Tags
- chat
- chatbot
- customer support
- live chat
- Version
- 1.5.2
- Last updated
- Oct 14, 2026
- First published
- Nov 7, 2023
- Requires WordPress
- 4.7
- Tested up to
- 7.1.3
- Requires PHP
- –
- Pricing
- Free on WordPress.org
Chatway Live Chat FAQ
What does Chatway Live Chat do?
According to its WordPress.org readme, Chatway Live Chat offers Live chat conversations – chat with your visitors, Unlimited websites – install Chatway live chat on your websites. Install Chatway live chat on any platform, Post-chat automated surveys – send surveys to site visitors after their chat ends to gather instant feedback, Email and push notifications – get email and push notifications for new live chat messages. Your visitors will also be notified via email and Collect visitors’ details – show a contact form before/after visitors send a message & collect email, name, phone, address or any custom field.
How many active installs does Chatway Live Chat have?
WordPress.org reports 30,000+ active installs for Chatway Live Chat as of October 22, 2026.
Is Chatway Live Chat still maintained?
Yes. The last release was on October 14, 2026 and it is tested up to WordPress 7.1.3.
Does Chatway Live Chat have good support?
On the WordPress.org forum, 12 of 12 recent support threads for Chatway Live Chat are marked resolved. That is the developer's free support; a paid version usually comes with its own channel.
Is Chatway Live Chat free?
Chatway Live Chat is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.
Where does Chatway Live Chat rank among Live Chat Plugins?
Chatway Live Chat is #4 in the WordPress.org "chat" ranking as of today.