Chatway Live Chat vs Chaty (October 2026)
Updated October 22, 2026 · Data from WordPress.org, refreshed daily · How this works
Both rank in the WordPress.org Live Chat Plugins top 10: Chatway Live Chat at #4 and Chaty at #1. Chaty leads on 4 of the 6 measures we track. Every number below comes straight from WordPress.org and is refreshed every day.
Chatway Live Chat
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons
AI chatbot agent, MCP & human live chat for customer support, FAQ, chat buttons include WhatsApp with Chatway live chat. iOS & Android apps available
Chaty
Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty
WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live chat icons & WhatsApp chat pop up 💬
Who leads on what
Chaty leads on 4 of the 6 measures we track.
Chaty ranks higher on WordPress.org: #1 against #4 in Live Chat Plugins.
Chaty has more users: 300,000+ active installs against 30,000+.
Both are rated 5.0 out of 5 (770 and 1,243 reviews).
Chaty has more reviews behind its score: 1,243 against 770.
Chatway Live Chat was updated more recently, on October 14, 2026; Chaty on October 8, 2026.
Chaty was downloaded more in the last 30 days: 220,345 times against 7,033.
Which one to pick
Each plugin is the better answer for the measure it actually leads on. Nothing here is a recommendation we invented.
Chatway Live Chat
Pick Chatway Live Chat if you want the one shipping releases most recently.
Chaty
Pick Chaty if you go by where WordPress.org itself puts them, you want the plugin more sites already run, you want the score backed by more reviews or you want the one being installed faster right now.
Chatway Live Chat vs Chaty side by side
| Chatway Live Chat | Chaty | |
|---|---|---|
| Live Chat Plugins ranking | #4 | #1 |
| Rating | 5.0 | 5.0 |
| Reviews | 770 | 1,243 |
| Active installs | 30,000+ | 300,000+ |
| Total downloads | 364,563 | 8,066,031 |
| Downloads, last 30 days | 7,033 | 220,345 |
| Last updated | Oct 14, 2026 | Oct 8, 2026 |
| First published | Nov 7, 2023 | Aug 7, 2018 |
| Tested up to WordPress | 7.1.3 | 7.1.3 |
| Requires PHP | – | – |
| Pricing | Free on WordPress.org | Free on WordPress.org |
Downloads per day, last 48 days
Chatway Live Chat ratings
Chaty ratings
How we compare these two
Every figure here is pulled from the WordPress.org plugin API every day at 03:00 UTC, for both plugins in the same run, so the two are always read on the same day. We compare only what the directory reports: active installs, the rating and how many reviews stand behind it, the last release date and, once we have a month of history, downloads over the last 30 days. Ratings are only called a win above 50 reviews each, because a handful of five-star reviews is not evidence. Nothing is weighted into an overall score, no measure is worth more than another, and neither Chatway Live Chat nor Chaty can pay to appear here: the pair exists only because both plugins reached the Live Chat Plugins top 10. Full methodology.
Chatway Live Chat vs Chaty: common questions
Is Chatway Live Chat better than Chaty?
Chaty leads on 4 of the 6 measures we track. Neither is better at everything, and the answer depends on which measure you weigh. Chaty ranks higher on WordPress.org: #1 against #4 in Live Chat Plugins.
Which has more users, Chatway Live Chat or Chaty?
Chaty ranks higher on WordPress.org: #1 against #4 in Live Chat Plugins.
Which is rated higher, Chatway Live Chat or Chaty?
Chaty has more users: 300,000+ active installs against 30,000+.
Are Chatway Live Chat and Chaty free?
Both are free to install from WordPress.org. Chatway Live Chat may also sell a paid version or add-ons. Chaty may also sell a paid version or add-ons.
Alternatives to Chatway Live Chat and Chaty
Plugins that score close to both in the same WordPress.org rankings and tags.
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What moved this week
One email a week, built from the same daily snapshots these rankings come from: the plugins that climbed, what launched, and one ranking worth a look.