Chatway Live Chat vs Chaty (September 2026)
Updated September 7, 2026 · Data from WordPress.org, refreshed daily · How this works
Both rank in the WordPress.org Live Chat Plugins top 10: Chatway Live Chat at #4 and Chaty at #5. Chaty leads on 3 of the 5 measures we track. Every number below comes straight from WordPress.org and is refreshed every day.
Chatway Live Chat
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons
AI chatbot agent & human live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬
Chaty
Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty
WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live chat icons & WhatsApp chat pop up 💬
Who leads on what
Chaty leads on 3 of the 5 measures we track.
Chatway Live Chat ranks higher on WordPress.org: #4 against #5 in Live Chat Plugins.
Chaty has more users: 300,000+ active installs against 30,000+.
Both are rated 5.0 out of 5 (754 and 1,240 reviews).
Chaty has more reviews behind its score: 1,240 against 754.
Chaty was updated more recently, on September 2, 2026; Chatway Live Chat on September 1, 2026.
Which one to pick
Each plugin is the better answer for the measure it actually leads on. Nothing here is a recommendation we invented.
Chatway Live Chat
Pick Chatway Live Chat if you go by where WordPress.org itself puts them.
Chaty
Pick Chaty if you want the plugin more sites already run, you want the score backed by more reviews or you want the one shipping releases most recently.
Chatway Live Chat vs Chaty side by side
| Chatway Live Chat | Chaty | |
|---|---|---|
| Live Chat Plugins ranking | #4 | #5 |
| Rating | 5.0 | 5.0 |
| Reviews | 754 | 1,240 |
| Active installs | 30,000+ | 300,000+ |
| Total downloads | 354,080 | 7,736,382 |
| Downloads, last 30 days | – | – |
| Last updated | Sep 1, 2026 | Sep 2, 2026 |
| First published | Nov 7, 2023 | Aug 7, 2018 |
| Tested up to WordPress | 7.1 | 7.1 |
| Requires PHP | – | – |
| Pricing | Free on WordPress.org | Free on WordPress.org |
30-day download figures appear after both plugins have 30 days of tracking.
Chatway Live Chat ratings
Chaty ratings
How we compare these two
Every figure here is pulled from the WordPress.org plugin API every day at 03:00 UTC, for both plugins in the same run, so the two are always read on the same day. We compare only what the directory reports: active installs, the rating and how many reviews stand behind it, the last release date and, once we have a month of history, downloads over the last 30 days. Ratings are only called a win above 50 reviews each, because a handful of five-star reviews is not evidence. Nothing is weighted into an overall score, no measure is worth more than another, and neither Chatway Live Chat nor Chaty can pay to appear here: the pair exists only because both plugins reached the Live Chat Plugins top 10. Full methodology.
Chatway Live Chat vs Chaty: common questions
Is Chatway Live Chat better than Chaty?
Chaty leads on 3 of the 5 measures we track. Neither is better at everything, and the answer depends on which measure you weigh. Chatway Live Chat ranks higher on WordPress.org: #4 against #5 in Live Chat Plugins.
Which has more users, Chatway Live Chat or Chaty?
Chatway Live Chat ranks higher on WordPress.org: #4 against #5 in Live Chat Plugins.
Which is rated higher, Chatway Live Chat or Chaty?
Chaty has more users: 300,000+ active installs against 30,000+.
Are Chatway Live Chat and Chaty free?
Both are free to install from WordPress.org. Chatway Live Chat may also sell a paid version or add-ons. Chaty may also sell a paid version or add-ons.
Alternatives to Chatway Live Chat and Chaty
Plugins that score close to both in the same WordPress.org rankings and tags.
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Buttonizer
50,000+ installs · 5.0 from 23 reviews
-
Tidio
70,000+ installs · 4.7 from 396 reviews
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HubSpot All-In-One Marketing
200,000+ installs · 4.3 from 207 reviews
-
Simple Chat Button
40,000+ installs · 4.8 from 15 reviews
-
3CX Free Live Chat, Calls & Messaging
100,000+ installs · 4.6 from 821 reviews
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Weekly · free
What moved this week
One email a week, built from the same daily snapshots these rankings come from: the plugins that climbed, what launched, and one ranking worth a look.