Chaty vs Crisp (October 2026)
Updated October 22, 2026 · Data from WordPress.org, refreshed daily · How this works
Both rank in the WordPress.org Live Chat Plugins top 10: Chaty at #1 and Crisp at #9. Chaty leads on 5 of the 6 measures we track. Every number below comes straight from WordPress.org and is refreshed every day.
Chaty
Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty
WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live chat icons & WhatsApp chat pop up 💬
Crisp
Crisp – Live Chat and AI Chatbot
A free, one-click-to-install Live Chat and AI Chatbot plugin. No coding skills required. Used by more than 30 000 customers on WordPress.
Who leads on what
Chaty leads on 5 of the 6 measures we track.
Chaty ranks higher on WordPress.org: #1 against #9 in Live Chat Plugins.
Chaty has more users: 300,000+ active installs against 20,000+.
Chaty is rated higher: 5.0 out of 5 from 1,243 reviews, against 4.6 from 73 reviews.
Chaty has more reviews behind its score: 1,243 against 73.
Crisp was updated more recently, on October 21, 2026; Chaty on October 8, 2026.
Chaty was downloaded more in the last 30 days: 220,345 times against 2,721.
Which one to pick
Each plugin is the better answer for the measure it actually leads on. Nothing here is a recommendation we invented.
Chaty
Pick Chaty if you go by where WordPress.org itself puts them, you want the plugin more sites already run, the review score matters most to you, you want the score backed by more reviews or you want the one being installed faster right now.
Crisp
Pick Crisp if you want the one shipping releases most recently.
Chaty vs Crisp side by side
| Chaty | Crisp | |
|---|---|---|
| Live Chat Plugins ranking | #1 | #9 |
| Rating | 5.0 | 4.6 |
| Reviews | 1,243 | 73 |
| Active installs | 300,000+ | 20,000+ |
| Total downloads | 8,066,031 | 781,643 |
| Downloads, last 30 days | 220,345 | 2,721 |
| Last updated | Oct 8, 2026 | Oct 21, 2026 |
| First published | Aug 7, 2018 | Jan 19, 2016 |
| Tested up to WordPress | 7.1.3 | 7.1.3 |
| Requires PHP | – | 5.3 |
| Pricing | Free on WordPress.org | Free on WordPress.org |
Downloads per day, last 48 days
Chaty ratings
Crisp ratings
How we compare these two
Every figure here is pulled from the WordPress.org plugin API every day at 03:00 UTC, for both plugins in the same run, so the two are always read on the same day. We compare only what the directory reports: active installs, the rating and how many reviews stand behind it, the last release date and, once we have a month of history, downloads over the last 30 days. Ratings are only called a win above 50 reviews each, because a handful of five-star reviews is not evidence. Nothing is weighted into an overall score, no measure is worth more than another, and neither Chaty nor Crisp can pay to appear here: the pair exists only because both plugins reached the Live Chat Plugins top 10. Full methodology.
Chaty vs Crisp: common questions
Is Chaty better than Crisp?
Chaty leads on 5 of the 6 measures we track. Neither is better at everything, and the answer depends on which measure you weigh. Chaty ranks higher on WordPress.org: #1 against #9 in Live Chat Plugins.
Which has more users, Chaty or Crisp?
Chaty ranks higher on WordPress.org: #1 against #9 in Live Chat Plugins.
Which is rated higher, Chaty or Crisp?
Chaty has more users: 300,000+ active installs against 20,000+.
Are Chaty and Crisp free?
Both are free to install from WordPress.org. Chaty may also sell a paid version or add-ons. Crisp may also sell a paid version or add-ons.
Alternatives to Chaty and Crisp
Plugins that score close to both in the same WordPress.org rankings and tags.
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What moved this week
One email a week, built from the same daily snapshots these rankings come from: the plugins that climbed, what launched, and one ranking worth a look.