Chaty vs Tidio (October 2026)
Updated October 22, 2026 · Data from WordPress.org, refreshed daily · How this works
Both rank in the WordPress.org Live Chat Plugins top 10: Chaty at #1 and Tidio at #3. Chaty leads on all 6 measures we track. Every number below comes straight from WordPress.org and is refreshed every day.
Chaty
Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty
WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live chat icons & WhatsApp chat pop up 💬
Tidio
Tidio – Live Chat & AI Chatbots
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
Who leads on what
Chaty leads on all 6 measures we track.
Chaty ranks higher on WordPress.org: #1 against #3 in Live Chat Plugins.
Chaty has more users: 300,000+ active installs against 70,000+.
Chaty is rated higher: 5.0 out of 5 from 1,243 reviews, against 4.8 from 395 reviews.
Chaty has more reviews behind its score: 1,243 against 395.
Chaty was updated more recently, on October 8, 2026; Tidio on September 1, 2026.
Chaty was downloaded more in the last 30 days: 220,345 times against 14,245.
Which one to pick
Each plugin is the better answer for the measure it actually leads on. Nothing here is a recommendation we invented.
Chaty
Pick Chaty if you go by where WordPress.org itself puts them, you want the plugin more sites already run, the review score matters most to you, you want the score backed by more reviews, you want the one shipping releases most recently or you want the one being installed faster right now.
Tidio
Tidio does not lead on any measure we track, so pick it only for something these numbers cannot show, such as a feature you need.
Chaty vs Tidio side by side
| Chaty | Tidio | |
|---|---|---|
| Live Chat Plugins ranking | #1 | #3 |
| Rating | 5.0 | 4.8 |
| Reviews | 1,243 | 395 |
| Active installs | 300,000+ | 70,000+ |
| Total downloads | 8,066,031 | 3,537,838 |
| Downloads, last 30 days | 220,345 | 14,245 |
| Last updated | Oct 8, 2026 | Sep 1, 2026 |
| First published | Aug 7, 2018 | Apr 14, 2014 |
| Tested up to WordPress | 7.1.3 | 7.1.3 |
| Requires PHP | – | 7.4 |
| Pricing | Free on WordPress.org | Free on WordPress.org |
Downloads per day, last 48 days
Chaty ratings
Tidio ratings
How we compare these two
Every figure here is pulled from the WordPress.org plugin API every day at 03:00 UTC, for both plugins in the same run, so the two are always read on the same day. We compare only what the directory reports: active installs, the rating and how many reviews stand behind it, the last release date and, once we have a month of history, downloads over the last 30 days. Ratings are only called a win above 50 reviews each, because a handful of five-star reviews is not evidence. Nothing is weighted into an overall score, no measure is worth more than another, and neither Chaty nor Tidio can pay to appear here: the pair exists only because both plugins reached the Live Chat Plugins top 10. Full methodology.
Chaty vs Tidio: common questions
Is Chaty better than Tidio?
Chaty leads on all 6 measures we track. Neither is better at everything, and the answer depends on which measure you weigh. Chaty ranks higher on WordPress.org: #1 against #3 in Live Chat Plugins.
Which has more users, Chaty or Tidio?
Chaty ranks higher on WordPress.org: #1 against #3 in Live Chat Plugins.
Which is rated higher, Chaty or Tidio?
Chaty has more users: 300,000+ active installs against 70,000+.
Are Chaty and Tidio free?
Both are free to install from WordPress.org. Chaty may also sell a paid version or add-ons. Tidio may also sell a paid version or add-ons.
Alternatives to Chaty and Tidio
Plugins that score close to both in the same WordPress.org rankings and tags.
-
Chatway Live Chat
30,000+ installs · 5.0 from 770 reviews
-
Buttonizer
50,000+ installs · 5.0 from 23 reviews
-
HubSpot All-In-One Marketing
200,000+ installs · 4.3 from 207 reviews
-
3CX Free Live Chat, Calls & Messaging
100,000+ installs · 4.6 from 820 reviews
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Crisp
20,000+ installs · 4.6 from 73 reviews
More Live Chat Plugins comparisons
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- Chatway Live Chat vs Chaty
- Chatway Live Chat vs Tidio
- Chaty vs Crisp
- Chaty vs Live Chat by Formilla
- Chaty vs HubSpot All-In-One Marketing
- Chaty vs Simple Chat Button
- Chaty vs Smartsupp
- Chaty vs WPZOOM Connect
- Chaty vs LiveChat
- Chaty vs 3CX Free Live Chat, Calls & Messaging
Weekly · free
What moved this week
One email a week, built from the same daily snapshots these rankings come from: the plugins that climbed, what launched, and one ranking worth a look.