Facebook Chat — WordPress Live Chat Plugin
Facebook Chat Plugin – Live Chat Plugin for WordPress
by Facebook · WordPress.org page
Facebook Chat has 70,000+ active installs on WordPress.org and 1,759,531 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on July 5, 2022, tested up to WordPress 5.9.16.
Facebook Chat at a glance
Is Facebook Chat well maintained?
Features
The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.
- Website visitors can message you while browsing your site
- Set up auto-replies and answers to common questions to serve customers when you’re not available
- Continue the conversation with customers on Messenger even after they leave your website
- Visitors without a Facebook Messenger account can ask you questions anonymously in Guest mode
- Messenger’s familiar interface builds trust
- No need to switch between apps to answer questions you get on the website
Facebook Chat reviews and ratings
302 reviews on WordPress.org, with the most recent ones as their authors posted them.
302 reviews
- 5★
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162
- 4★
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23
- 3★
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17
- 2★
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18
- 1★
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82
-
stopped working
it worked fine, but now its not
illiachenvar -
On May 9, 2024, you will no longer be able to access any functionalities of Chat
www.facebook.com/business/help/789975831794468 "On May 9, 2024, you will no longer be able to access any functionalities of Chat Plugin. Effective immediately, Chat Plugin in guest mode is no longer available. Other features like m.me links will still be available for you to use."
Audi Lu -
Doesn't loads up
Doesn't work for the latest version of WP.
mrbytes31 -
plug-in doesn't work
The correspondence window is in not opening.
latakai -
Works great!
No complaints...it just works!
YaegerDesign -
Warning: Undefined property: stdClass
Warning: Undefined property: stdClass::$enabled in /home/customer/www/iwave.energy/public_html/wp-content/plugins/facebook-messenger-customer-chat/facebook-messenger-customer-chat.php on line 495
iwavedotenergy
Where Facebook Chat ranks on WordPress.org
The rankings we track that Facebook Chat appears in, and how its position changed over 30 days.
| Ranking | WordPress.org placement | Position | 30 days |
|---|---|---|---|
| Best Live Chat Plugins | #8 by tag, not in search | #46 | – |
Facebook Chat alternatives
Plugins that solve the same problem, ranked by how closely they overlap with Facebook Chat.
-
Live Chat with Messenger Customer Chat 3,000+ installs · 4.5 -
Zendesk Chat 10,000+ installs · 4.0 -
Tidio 70,000+ installs · 4.7 -
Echo Knowledge Base 10,000+ installs · 4.9 -
Joinchat 700,000+ installs · 4.7
Details
The Facebook Chat Plugin makes it easy for your website visitors to chat with you and ask you questions, even if they don't have Messenger.
The full description, screenshots and every review live on the WordPress.org page.
Rankings Facebook Chat competes in
Tags
- chat
- customer care
- messaging
- messenger
More from Facebook
-
Meta pixel for WordPress 400,000+ installs -
Meta for WooCommerce 400,000+ installs -
Meta Embeds 400+ installs
- Version
- 2.5
- Last updated
- Jul 5, 2022
- First published
- Sep 26, 2018
- Requires WordPress
- 3.9
- Tested up to
- 5.9.16
- Requires PHP
- 5.2.4
- Pricing
- Free on WordPress.org
Facebook Chat FAQ
What does Facebook Chat do?
According to its WordPress.org readme, Facebook Chat offers Website visitors can message you while browsing your site, Set up auto-replies and answers to common questions to serve customers when you’re not available, Continue the conversation with customers on Messenger even after they leave your website, Visitors without a Facebook Messenger account can ask you questions anonymously in Guest mode and Messenger’s familiar interface builds trust.
How many active installs does Facebook Chat have?
WordPress.org reports 70,000+ active installs for Facebook Chat as of September 7, 2026.
Is Facebook Chat still maintained?
The last release was on July 5, 2022, more than a year ago. WordPress.org shows a warning on plugins that go this long without an update.
Is Facebook Chat free?
Facebook Chat is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.
Where does Facebook Chat rank among Live Chat Plugins?
Facebook Chat is #46 in the WordPress.org Live Chat Plugins ranking.