PluginScout

Majestic Support

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin

by Majestic Support · WordPress.org page · Website

v1.2.0 Tested up to WP 7.0.4 PHP 7.4+

Majestic Support has 3,000+ active installs on WordPress.org and 130,367 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on July 7, 2026, tested up to WordPress 7.0.4.

Majestic Support at a glance

Active installs
3,000+
Total downloads
130,367
Downloads, last 30 days
–
available after 30 days of tracking
30-day growth
–
tracking since September 4, 2026

Is Majestic Support well maintained?

Support threads resolved
No open threads
nothing waiting on the WordPress.org forum
WordPress compatibility
Behind
tested up to WordPress 7.0.4, not yet with the current 7.1

Features

The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.

  • Front-end Tickets: Users can create tickets from the front end
  • Visitor/Guest Tickets: Often users do not want to create an account to open a support ticket. Guest tickets are a very important feature and it is free
  • Unlimited Tickets: There are not any limits on tickets in the base version
  • Unlimited Agents: The system support unlimited agents in the admin area in the base version
  • Support Icon: This is very important to show the support icon on your site, Majestic Support offers a support icon for the front end with various position…
  • Create Ticket for Users: Admin/agent can create a ticket on behalf of any user
  • GDPR: Majestic Support is fully compatible with GDPR law and can be easily configured to show GDPR-related information
  • Erase Data Requests: Users can ask to erase their data and the admin has the option to delete or anonymize their data
  • Multiple Attachments: User/agent/admin can upload multiple attachments in ticket creation and ticket replies
  • Attachment Size and Type: Admin can control ticket attachments by their size and extension type
  • Powerful Filters and Sorting: The system offers powerful filters for both user and admin to search tickets with sorting options
  • Priorities: Priority associated with the ticket defines the importance, and the system highlights the priorities with an admin-defined different color on the…

Majestic Support reviews and ratings

8 reviews on WordPress.org, with the most recent ones as their authors posted them.

All reviews
5.0 out of 5

8 reviews

5★
8
4★
0
3★
0
2★
0
1★
0

  • Good support plugin

    A very good support plugin.

    davidjackson5

  • Excellent experience

    Excellent experience with wonderful product.

    brucewill

  • Fantastic plugin!

    Fantastic plugin! The programming team is one of the best.

    frankzach

  • Helpfull support

    Fast and helpful support. When we open a ticket to support they returns fast with an good answer.

    georgeterr

  • Why I Love Majestic Support for Ticketing

    We recently implemented the Majestic Support plugin for a client's website to manage ticketing, and it has proven to be an excellent choice. This highly optimized ticket management system offers many features, including an intelligent Smart Reply feature that saves time by suggesting relevant replies. One of the standout features of Majestic Support is its exceptional support and development team, who are always ready to assist. Their commitment to collaboration significantly enhances the user experience. If I had to select a ticket management plugin again, I would choose Majestic Support. The combination of a powerful plugin, and a dedicated support team makes it a top-tier solution for any business needing effective ticket management.

    mzsandhu

  • Awesome Plugin - Works!

    Super easy to setup. Nice plugin. Highly recommend!

    hexoliving

Majestic Support alternatives

Plugins that solve the same problem, ranked by how closely they overlap with Majestic Support.

All Majestic Support alternatives

Details

Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.

The full description, screenshots and every review live on the WordPress.org page.

Tags

  • customer support
  • helpdesk
  • support desk
  • support plugin
  • ticket system
Version
1.2.0
Last updated
Jul 7, 2026
First published
Nov 24, 2023
Requires WordPress
5.5
Tested up to
7.0.4
Requires PHP
7.4
Pricing
Free on WordPress.org

Majestic Support FAQ

What does Majestic Support do?

According to its WordPress.org readme, Majestic Support offers Front-end Tickets: Users can create tickets from the front end, Visitor/Guest Tickets: Often users do not want to create an account to open a support ticket. Guest tickets are a very important feature and it is free, Unlimited Tickets: There are not any limits on tickets in the base version, Unlimited Agents: The system support unlimited agents in the admin area in the base version and Support Icon: This is very important to show the support icon on your site, Majestic Support offers a support icon for the front end with various position.

How many active installs does Majestic Support have?

WordPress.org reports 3,000+ active installs for Majestic Support as of September 7, 2026.

Is Majestic Support still maintained?

Yes. The last release was on July 7, 2026 and it is tested up to WordPress 7.0.4.

Is Majestic Support free?

Majestic Support is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.