Customer Engagement System vs SureContact (October 2026)
Updated October 22, 2026 · Data from WordPress.org, refreshed daily · How this works
Both rank in the WordPress.org CRM Plugins top 10: Customer Engagement System at #7 and SureContact at #6. Customer Engagement System leads on 3 of the 6 measures we track. Every number below comes straight from WordPress.org and is refreshed every day.
Customer Engagement System
Customer Engagement System – Popup Builder, Forms, CRM & Email Marketing Automation
Popups, forms, a WordPress CRM and email marketing automation in one plugin. Capture leads, tag every contact and follow up automatically.
SureContact
SureContact – Newsletters, Email Marketing, Automation, Revenue Tracking & CRM
Send newsletters, set up email automations, manage contacts and track ecommerce revenue in a CRM for WordPress.
Who leads on what
Customer Engagement System leads on 3 of the 6 measures we track.
SureContact ranks higher on WordPress.org: #6 against #7 in CRM Plugins.
Both report 10,000+ active installs on WordPress.org.
Not enough reviews to compare ratings fairly: Customer Engagement System has 340, SureContact has 20. We compare ratings only above 50 reviews each.
Customer Engagement System has more reviews behind its score: 340 against 20.
Customer Engagement System was updated more recently, on October 20, 2026; SureContact on September 15, 2026.
Customer Engagement System was downloaded more in the last 30 days: 14,351 times against 10,549.
Which one to pick
Each plugin is the better answer for the measure it actually leads on. Nothing here is a recommendation we invented.
Customer Engagement System
Pick Customer Engagement System if you want the score backed by more reviews, you want the one shipping releases most recently or you want the one being installed faster right now.
SureContact
Pick SureContact if you go by where WordPress.org itself puts them.
Customer Engagement System vs SureContact side by side
| Customer Engagement System | SureContact | |
|---|---|---|
| CRM Plugins ranking | #7 | #6 |
| Rating | 4.5 | 4.8 |
| Reviews | 340 | 20 |
| Active installs | 10,000+ | 10,000+ |
| Total downloads | 1,683,695 | 81,399 |
| Downloads, last 30 days | 14,351 | 10,549 |
| Last updated | Oct 20, 2026 | Sep 15, 2026 |
| First published | Jan 24, 2015 | Jan 6, 2026 |
| Tested up to WordPress | 7.1.3 | 7.1.3 |
| Requires PHP | 7.3 | 7.4 |
| Pricing | Free on WordPress.org | Free on WordPress.org |
Downloads per day, last 48 days
Customer Engagement System ratings
SureContact ratings
How we compare these two
Every figure here is pulled from the WordPress.org plugin API every day at 03:00 UTC, for both plugins in the same run, so the two are always read on the same day. We compare only what the directory reports: active installs, the rating and how many reviews stand behind it, the last release date and, once we have a month of history, downloads over the last 30 days. Ratings are only called a win above 50 reviews each, because a handful of five-star reviews is not evidence. Nothing is weighted into an overall score, no measure is worth more than another, and neither Customer Engagement System nor SureContact can pay to appear here: the pair exists only because both plugins reached the CRM Plugins top 10. Full methodology.
Customer Engagement System vs SureContact: common questions
Is Customer Engagement System better than SureContact?
Customer Engagement System leads on 3 of the 6 measures we track. Neither is better at everything, and the answer depends on which measure you weigh. SureContact ranks higher on WordPress.org: #6 against #7 in CRM Plugins.
Which has more users, Customer Engagement System or SureContact?
SureContact ranks higher on WordPress.org: #6 against #7 in CRM Plugins.
Which is rated higher, Customer Engagement System or SureContact?
Both report 10,000+ active installs on WordPress.org.
Are Customer Engagement System and SureContact free?
Both are free to install from WordPress.org. Customer Engagement System may also sell a paid version or add-ons. SureContact may also sell a paid version or add-ons.
Alternatives to Customer Engagement System and SureContact
Plugins that score close to both in the same WordPress.org rankings and tags.
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