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Jetpack CRM — WordPress CRM Plugin

Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation

by Automattic · WordPress.org page · Website

v6.8.4 Tested up to WP 7.1 PHP 7.4+

Jetpack CRM has 30,000+ active installs on WordPress.org and 1,995,658 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on September 2, 2026, tested up to WordPress 7.1.

Jetpack CRM at a glance

Active installs
30,000+
Total downloads
1,995,658
Downloads, last 30 days
–
available after 30 days of tracking
30-day growth
–
tracking since September 4, 2026

Is Jetpack CRM well maintained?

Support threads resolved
4 of 4
recent threads on the WordPress.org support forum
WordPress compatibility
Current
tested up to WordPress 7.1, the current release is 7.1
One-star reviews
12%
18 of 152 reviews on WordPress.org

Features

The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.

  • ⚙️ Core Features
  • 🧑‍💼 Contact-Centric CRM
  • 📅 Easy to Manage, day-to-day
  • 🚀 Modern. Lean. Accessible
  • 📈 Growing your small business
  • 🧑‍💻 Developer Ready
  • 🧙 Easy Setup
  • 🛡️ Backed by Automattic
  • 🏷️ White-Label CRM
  • 🧾 CRM Audit system
  • ➕ Too much more to mention here…

Jetpack CRM reviews and ratings

152 reviews on WordPress.org, with the most recent ones as their authors posted them.

All reviews
4.3 out of 5

152 reviews

5★
119
4★
5
3★
3
2★
7
1★
18

  • Rock-solid, extensible CRM for WordPress (5+ years of use)

    I’ve been using Jetpack CRM for over 5 years across my own and real client projects, and it has proven to be a solid, flexible CRM for WordPress-based businesses. One of its biggest strengths is how extensible it is, the data structure, hooks, and overall architecture make it possible to adapt the CRM to very specific business workflows. I’ve successfully implemented deep customizations that go well beyond the default feature set by integrating other plugins, this is key. That said, this is not a “no-code” CRM if your needs are complex. For advanced customizations, integrations, or workflow changes, you’ll need a developer who understands WordPress and the plugin’s internals. The support team is clear about this, which I appreciate. If you’re looking for a CRM that grows with your business and doesn’t lock you into a rigid system, Jetpack CRM is a strong choice (I can also help if you have any specific needs). The original "NO BS CRM" still stands true, but customizations can make this the ultimate tool for business success and automations.

    mdedsm

  • Very professional

    I'm not an expert and I'm just starting to use it: my impression is very favorable, it seems like an excellent CRM. The support is very professional. Just like their products. Always a very positive experience, really. Thanks a lot! Every time I've needed support, I've always received the best possible assistance: the utmost professionalism and exceptional courtesy—truly the best. I’d like to update and reiterate: excellent support service—very professional and always courteous. A fantastic team, truly outstanding professionals. Thank you for all your excellent work. Best regards, Bruno

    brnwp

  • Form didn’t work

    Welp! It installs great and looks fantastic, however when I tried to create a form several times, the only field that showed up was email. I kept looking for ways to overcome this with no luck. I then installed another form to use with it but saw no way to put the two together. If you’re better at WP maybe you’ll have better luck.

    jcoppage

  • Nice visual CRM to start business activities

    For now, i only tried the free version and i get green lights to take it in PRO version.Jetpack CRM seems fine to me even if i don't deploy it live on my WooCommerce installation.Globally the interface is ok... but seems little old-fashioned-style and need obviously several modern UX Improvements.Same for the UX wording used on the UI... its adding sometimes cognitive charge to understand some simply effect or rules throughout the tool.About the features, il love the way we can manage contacts and sort them as "type" during the marketing cycle journey.Same for the ease to manage Quotes, Bills, and transactions and the agility to adapt if needed.what is missing for me : Better integrations of thirds Woo extensions (when its automatic) WooCommerce Tax for instance, but i think its probablement the same with other automatic Woo extensions.what i need to test : The portal what is a very nice feature, i need to see if it integrates seamlessly with my builder (Cornerstone).

    Florian

  • Looks good but missing a very basic feature

    I was actually very excited when I first installed it, it seemed very user-friendly and feature-rich. But I deleted the plugin when I saw that a very basic feature was missing. There is no feature to add products to invoices and quotes. You cannot create invoices or quotes by selecting Woocommerce products. It is useless without this.

    Emre O.

  • Support Issue

    I paid for the Enterprise license through April 2026. Currently, this license is on my development site, I want to transfer it to my production site. I have been trying to get this resolved for over a month, but little to no response from support. If the policy is to fill out the form for support, then support should respond. in a timely manner This has be going on for over a month. At least they could let me know the status. Support apologized for the communication issue. They were very friendly and helpful. The good news is that the issue is now resolved. Now, I am happy and back in business. Thanks again Stef for looking into this.

    pows2024

Where Jetpack CRM ranks on WordPress.org

The rankings we track that Jetpack CRM appears in, and how its position changed over 30 days.

Ranking WordPress.org placement Position 30 days
Best CRM Plugins #4 by tag, #1 in search #1 –
Best Lead Generation Plugins #4 by tag, #11 in search #4 –
Best Automation Plugins #6 in search, not tagged #24 –
Best White Label Plugins #46 in search, not tagged #78 –

Jetpack CRM alternatives

Plugins that solve the same problem, ranked by how closely they overlap with Jetpack CRM.

All Jetpack CRM alternatives

Compare Jetpack CRM head to head

Details

The CRM for small businesses. Manage leads, invoicing, billing, email marketing, clients, contacts, quotes, automation. Works with WooCommerce too.

The full description, screenshots and every review live on the WordPress.org page.

Tags

  • client portal
  • crm
  • lead generation
  • marketing automation
  • WooCommerce CRM

More from Automattic

Version
6.8.4
Last updated
Sep 2, 2026
First published
Jul 4, 2016
Requires WordPress
6.0
Tested up to
7.1
Requires PHP
7.4
Pricing
Free on WordPress.org

Jetpack CRM FAQ

What does Jetpack CRM do?

According to its WordPress.org readme, Jetpack CRM offers ⚙️ Core Features, 🧑‍💼 Contact-Centric CRM, 📅 Easy to Manage, day-to-day, 🚀 Modern. Lean. Accessible and 📈 Growing your small business.

How many active installs does Jetpack CRM have?

WordPress.org reports 30,000+ active installs for Jetpack CRM as of September 7, 2026.

Is Jetpack CRM still maintained?

Yes. The last release was on September 2, 2026 and it is tested up to WordPress 7.1.

Does Jetpack CRM have good support?

On the WordPress.org forum, 4 of 4 recent support threads for Jetpack CRM are marked resolved. That is the developer's free support; a paid version usually comes with its own channel.

Is Jetpack CRM free?

Jetpack CRM is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.

Where does Jetpack CRM rank among CRM Plugins?

Jetpack CRM is #1 in the WordPress.org "crm" ranking as of today.