Extended CRM for Users Insights vs Jetpack CRM (October 2026)
Updated October 22, 2026 · Data from WordPress.org, refreshed daily · How this works
Both rank in the WordPress.org CRM Plugins top 10: Extended CRM for Users Insights at #13 and Jetpack CRM at #2. Jetpack CRM leads on 5 of the 6 measures we track. Every number below comes straight from WordPress.org and is refreshed every day.
Extended CRM for Users Insights
Extends the CRM functionality of Users Insights - adds new management options to the user groups, user notes and custom user fields features
Jetpack CRM
Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation
The CRM for small businesses. Manage leads, invoicing, billing, email marketing, clients, contacts, quotes, automation. Works with WooCommerce too.
Who leads on what
Jetpack CRM leads on 5 of the 6 measures we track.
Jetpack CRM ranks higher on WordPress.org: #2 against #13 in CRM Plugins.
Jetpack CRM has more users: 30,000+ active installs against 400+.
Not enough reviews to compare ratings fairly: Extended CRM for Users Insights has 2, Jetpack CRM has 152. We compare ratings only above 50 reviews each.
Jetpack CRM has more reviews behind its score: 152 against 2.
Jetpack CRM was updated more recently, on October 5, 2026; Extended CRM for Users Insights on September 3, 2026.
Jetpack CRM was downloaded more in the last 30 days: 31,740 times against 225.
Which one to pick
Each plugin is the better answer for the measure it actually leads on. Nothing here is a recommendation we invented.
Extended CRM for Users Insights
Extended CRM for Users Insights does not lead on any measure we track, so pick it only for something these numbers cannot show, such as a feature you need.
Jetpack CRM
Pick Jetpack CRM if you go by where WordPress.org itself puts them, you want the plugin more sites already run, you want the score backed by more reviews, you want the one shipping releases most recently or you want the one being installed faster right now.
Extended CRM for Users Insights vs Jetpack CRM side by side
| Extended CRM for Users Insights | Jetpack CRM | |
|---|---|---|
| CRM Plugins ranking | #13 | #2 |
| Rating | 5.0 | 4.3 |
| Reviews | 2 | 152 |
| Active installs | 400+ | 30,000+ |
| Total downloads | 13,452 | 2,033,742 |
| Downloads, last 30 days | 225 | 31,740 |
| Last updated | Sep 3, 2026 | Oct 5, 2026 |
| First published | Feb 1, 2016 | Jul 4, 2016 |
| Tested up to WordPress | 7.1.3 | 7.1.3 |
| Requires PHP | – | 7.4 |
| Pricing | Free on WordPress.org | Free on WordPress.org |
Downloads per day, last 48 days
Extended CRM for Users Insights ratings
Jetpack CRM ratings
How we compare these two
Every figure here is pulled from the WordPress.org plugin API every day at 03:00 UTC, for both plugins in the same run, so the two are always read on the same day. We compare only what the directory reports: active installs, the rating and how many reviews stand behind it, the last release date and, once we have a month of history, downloads over the last 30 days. Ratings are only called a win above 50 reviews each, because a handful of five-star reviews is not evidence. Nothing is weighted into an overall score, no measure is worth more than another, and neither Extended CRM for Users Insights nor Jetpack CRM can pay to appear here: the pair exists only because both plugins reached the CRM Plugins top 10. Full methodology.
Extended CRM for Users Insights vs Jetpack CRM: common questions
Is Extended CRM for Users Insights better than Jetpack CRM?
Jetpack CRM leads on 5 of the 6 measures we track. Neither is better at everything, and the answer depends on which measure you weigh. Jetpack CRM ranks higher on WordPress.org: #2 against #13 in CRM Plugins.
Which has more users, Extended CRM for Users Insights or Jetpack CRM?
Jetpack CRM ranks higher on WordPress.org: #2 against #13 in CRM Plugins.
Which is rated higher, Extended CRM for Users Insights or Jetpack CRM?
Jetpack CRM has more users: 30,000+ active installs against 400+.
Are Extended CRM for Users Insights and Jetpack CRM free?
Both are free to install from WordPress.org. Extended CRM for Users Insights may also sell a paid version or add-ons. Jetpack CRM may also sell a paid version or add-ons.
Alternatives to Extended CRM for Users Insights and Jetpack CRM
Plugins that score close to both in the same WordPress.org rankings and tags.
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What moved this week
One email a week, built from the same daily snapshots these rankings come from: the plugins that climbed, what launched, and one ranking worth a look.