Better Chat Support — WordPress Live Chat Plugin
Better Chat Support for Messenger
by ThemeAtelier · WordPress.org page · Website
Better Chat Support has 1,000+ active installs on WordPress.org and 22,464 downloads all time. It was downloaded 1,734 times in the last 30 days. The last update was on October 15, 2026, tested up to WordPress 7.1.3.
Better Chat Support at a glance
Is Better Chat Support well maintained?
Features
The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.
- Single agent support – Add a floating chat bubble tied to a single Facebook Messenger account so visitors can reach you instantly
- Call-to-action buttons – Place Messenger buttons anywhere on your site — pages, posts, or sidebars — each with its own independent settings
- Availability hours – Set active hours per day of the week for the floating bubble and individual buttons
- Timezone control – Set your timezone so availability hours reflect your local time, not the visitor’s device clock
- Offline messaging – Automatically show an offline status message to visitors outside your available hours
- GDPR compliance – Enable a GDPR consent checkbox with your own custom notice before visitors start chatting
- Floating bubble animations – Choose from multiple entrance and idle animations to make your chat widget stand out without custom CSS
- Elementor widget – Drag-and-drop Elementor widget with full design control: colors, sizing, icons, and CTA text — no code required
- Gutenberg block – Native block editor support with the same full design options as the Elementor widget
- Built-in Analytics Dashboard – Track visitors, widget views, and conversions directly from your WordPress admin — no third-party service required. The…
- Shortcode support – Use [mcs_messenger] to place a Messenger button anywhere on your site with 20+ attributes for full control over style, availability…
- Auto-open popup – Configure the chat bubble to open automatically on page load, with an optional delay timer to trigger it after a set number of seconds
Better Chat Support reviews and ratings
5 reviews on WordPress.org, with the most recent ones as their authors posted them.
5 reviews
- 5★
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5
- 4★
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0
- 3★
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- 2★
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0
- 1★
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0
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Excellent chat
excellent cd
thepvtimes -
This plugin is amazing!
Useful, lightweight plugin for WordPress
yamasura -
Thank you very much
I appreciate your work. It was easy to set it up.
st025 -
Great plugin!
Thank you for that easy to use, easy to setup plugin. Works great and allows me to have direct contact with my Messenger clients.
Pascal -
Simple and easy to use
This is exactly what I was looking for, I just need the chat bubble, the customer clicks on it and jumps to the landing page. It would be great if the plugin allows to adjust the bubble button position. It is too close to the bottom margin, and overlaps the BACK TO HOME button.
TomQv
Download and install history
2,117 downloads over the last 48 days. Snapshots taken daily from WordPress.org.
Where Better Chat Support ranks on WordPress.org
The rankings we track that Better Chat Support appears in, and how its position changed over 30 days.
| Ranking | WordPress.org placement | Position | 30 days |
|---|---|---|---|
| Best Live Chat Plugins | #60 by tag, #47 in search | #37 | ▲1 |
Better Chat Support alternatives
Plugins that solve the same problem, ranked by how closely they overlap with Better Chat Support.
-
Chaty 300,000+ installs · 5.0 -
GetButton.io 20,000+ installs · 4.5 -
Bit Assist 10,000+ installs · 4.9 -
LiveChat 10,000+ installs · 4.6 -
Live Chat by Formilla 2,000+ installs · 4.8
Details
Add a Facebook Messenger chat button to WordPress — floating chat bubble, pre-filled messages, availability hours, and built-in analytics.
The full description, screenshots and every review live on the WordPress.org page.
Rankings Better Chat Support competes in
Tags
- chat button
- customer care
- facebook messenger
- live chat
- messenger chat
More from ThemeAtelier
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Chat Support for Viber 300+ installs
- Version
- 2.6.0
- Last updated
- Oct 15, 2026
- First published
- Jan 19, 2023
- Requires WordPress
- 5.7
- Tested up to
- 7.1.3
- Requires PHP
- 7.0
- Pricing
- Free on WordPress.org
Better Chat Support FAQ
What does Better Chat Support do?
According to its WordPress.org readme, Better Chat Support offers Single agent support – Add a floating chat bubble tied to a single Facebook Messenger account so visitors can reach you instantly, Call-to-action buttons – Place Messenger buttons anywhere on your site — pages, posts, or sidebars — each with its own independent settings, Availability hours – Set active hours per day of the week for the floating bubble and individual buttons, Timezone control – Set your timezone so availability hours reflect your local time, not the visitor’s device clock and Offline messaging – Automatically show an offline status message to visitors outside your available hours.
How many active installs does Better Chat Support have?
WordPress.org reports 1,000+ active installs for Better Chat Support as of October 22, 2026.
Is Better Chat Support still maintained?
Yes. The last release was on October 15, 2026 and it is tested up to WordPress 7.1.3.
Does Better Chat Support have good support?
On the WordPress.org forum, 0 of 1 recent support threads for Better Chat Support are marked resolved. That is the developer's free support; a paid version usually comes with its own channel.
Is Better Chat Support free?
Better Chat Support is free to install from WordPress.org. Many plugins also sell a paid version or add-ons.
Where does Better Chat Support rank among Live Chat Plugins?
Better Chat Support is #37 in the WordPress.org Live Chat Plugins ranking.