ChatHelp — WordPress Live Chat Plugin
ChatHelp – Click to Chat Button, WooCommerce Chat to Order & Floating Chat Form
by ThemeAtelier · WordPress.org page · Website
ChatHelp has 1,000+ active installs on WordPress.org and 62,148 downloads all time. We have tracked it since September 4, 2026; download trends appear after 30 days of data. The last update was on September 5, 2026, tested up to WordPress 7.1.
ChatHelp at a glance
Is ChatHelp well maintained?
Features
The feature list from the plugin's own readme on WordPress.org, trimmed to the essentials.
- Modern React Admin: Fully rebuilt admin interface — fast, clean navigation and a dedicated layout editor. Settings are served over the WordPress REST API for…
- Multiple Chat Layouts: Create and manage as many floating chat widgets as you need, each with its own layout, agents, appearance, and behavior settings
- Assign Layouts: Choose exactly where each saved Chat Layout appears — assign it to specific posts, pages, or WooCommerce content
- Floating Chat Layouts: Choose from multiple chat bubble styles: Single Form, Single Agent, Pre-Chat Message, Floating Button or disable the bubble
- Single Form Builder: Collect visitor details before chat with text/textarea fields, labels, placeholders, validation messages, and required fields
- Multiple WhatsApp Types Supported: Personal, Business, or Group — all formats supported in floating chats and buttons
- Smart Pre-Filled Messages: Ready-to-send messages with global variables ({siteTitle}, {currentURL}, {date}, {ip}) and WooCommerce variables ({productName}…
- Leads Management: Collect, search, filter, export, and analyze all chat leads with full form data and rich metadata — right from your WordPress dashboard
ChatHelp reviews and ratings
9 reviews on WordPress.org, with the most recent ones as their authors posted them.
9 reviews
- 5★
-
7
- 4★
-
1
- 3★
-
0
- 2★
-
0
- 1★
-
1
-
The plugin works perfectly and the team is very professional
I purchased the Pro version and the experience has been excellent. The plugin works perfectly and the team is very professional. I requested a couple of new features and they developed them without any issues and in a short time. Support is fast, helpful, and truly listens to customers. Highly recommended.
uomiguel -
Awesome Plugin for WhatsApp Floating Chat & WooCommerce Order
This plugin worked great for my website, Order Via WhatsApp. It also provides a floating chat icon, which is helpful as well. Thanks
Mohsin Alam -
Pre-Filled message feature
I requested a Pre-filled Message feature for their plugin, and they implemented it surprisingly fast. I expected it to be a Pro-only feature, but they generously included it in the free version across all chat layouts and button types. Excellent support!
Foysal Imran -
Effective for WhatsApp Chat Support!
I am using this plugin to provide support to my customers through WhatsApp. It's really effective and they can connect with me very easily using their WhatsApp. They don't need to save our number manually.
firststepstogether -
Easy to use and good support!
The plugin is really easy to use for it's good admin UI also the support is very responsive. I got my answer with solution within few hours.
crowandravener -
Extremely good!
This plugin has so many essential features what exactly filled my needs! Amazing!
forest Night Shelter
Where ChatHelp ranks on WordPress.org
The rankings we track that ChatHelp appears in, and how its position changed over 30 days.
| Ranking | WordPress.org placement | Position | 30 days |
|---|---|---|---|
| Best Live Chat Plugins | #45 in search, not tagged | #74 | – |
ChatHelp alternatives
Plugins that solve the same problem, ranked by how closely they overlap with ChatHelp.
-
Social Chat 200,000+ installs · 4.9 -
WP Chat App 100,000+ installs · 4.9 -
OneClick Chat to Order 30,000+ installs · 4.8 -
Click to Chat 600,000+ installs · 4.8 -
WPZOOM Connect 90,000+ installs · 4.9
Details
Add a WhatsApp chat button, WooCommerce WhatsApp order button & click-to-chat floating widget. Capture leads & convert visitors via chat.
The full description, screenshots and every review live on the WordPress.org page.
Tags
- click to chat
- whatsapp business
- whatsapp chat
- woocommerce whatsapp
More from ThemeAtelier
-
Better Chat Support 1,000+ installs -
Darkify 700+ installs -
Eventful 300+ installs -
Domain For Sale 200+ installs
- Version
- 3.5.9
- Last updated
- Sep 5, 2026
- First published
- Jan 17, 2023
- Requires WordPress
- 5.0
- Tested up to
- 7.1
- Requires PHP
- 7.0
- Pricing
- Free, paid version available
ChatHelp FAQ
What does ChatHelp do?
According to its WordPress.org readme, ChatHelp offers Modern React Admin: Fully rebuilt admin interface — fast, clean navigation and a dedicated layout editor. Settings are served over the WordPress REST API for, Multiple Chat Layouts: Create and manage as many floating chat widgets as you need, each with its own layout, agents, appearance, and behavior settings, Assign Layouts: Choose exactly where each saved Chat Layout appears — assign it to specific posts, pages, or WooCommerce content, Floating Chat Layouts: Choose from multiple chat bubble styles: Single Form, Single Agent, Pre-Chat Message, Floating Button or disable the bubble and Single Form Builder: Collect visitor details before chat with text/textarea fields, labels, placeholders, validation messages, and required fields.
How many active installs does ChatHelp have?
WordPress.org reports 1,000+ active installs for ChatHelp as of September 7, 2026.
Is ChatHelp still maintained?
Yes. The last release was on September 5, 2026 and it is tested up to WordPress 7.1.
Does ChatHelp have good support?
On the WordPress.org forum, 1 of 1 recent support threads for ChatHelp are marked resolved. That is the developer's free support; a paid version usually comes with its own channel.
Is ChatHelp free?
ChatHelp is free to install from WordPress.org. The developer lists it as commercial, so a paid version or paid add-ons exist.
Where does ChatHelp rank among Live Chat Plugins?
ChatHelp is #74 in the WordPress.org Live Chat Plugins ranking.