Simple Chat Button vs Smartsupp (September 2026)
Updated September 7, 2026 · Data from WordPress.org, refreshed daily · How this works
Both rank in the WordPress.org Live Chat Plugins top 10: Simple Chat Button at #9 and Smartsupp at #8. They split the 5 measures we track, so the choice comes down to which one you weigh most. Every number below comes straight from WordPress.org and is refreshed every day.
Simple Chat Button
WhatsApp Chat Button - Display the beautiful WhatsApp Sticky Button on the WordPress frontend.
Smartsupp
Smartsupp – live chat, AI shopping assistant and chatbots
Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.
Who leads on what
They split the 5 measures we track, so the choice comes down to which one you weigh most.
Smartsupp ranks higher on WordPress.org: #8 against #9 in Live Chat Plugins.
Simple Chat Button has more users: 40,000+ active installs against 20,000+.
Not enough reviews to compare ratings fairly: Simple Chat Button has 15, Smartsupp has 131. We compare ratings only above 50 reviews each.
Smartsupp has more reviews behind its score: 131 against 15.
Simple Chat Button was updated more recently, on August 21, 2026; Smartsupp on December 8, 2025.
Which one to pick
Each plugin is the better answer for the measure it actually leads on. Nothing here is a recommendation we invented.
Simple Chat Button
Pick Simple Chat Button if you want the plugin more sites already run or you want the one shipping releases most recently.
Smartsupp
Pick Smartsupp if you go by where WordPress.org itself puts them or you want the score backed by more reviews.
Simple Chat Button vs Smartsupp side by side
| Simple Chat Button | Smartsupp | |
|---|---|---|
| Live Chat Plugins ranking | #9 | #8 |
| Rating | 4.8 | 4.7 |
| Reviews | 15 | 131 |
| Active installs | 40,000+ | 20,000+ |
| Total downloads | 223,699 | 385,879 |
| Downloads, last 30 days | – | – |
| Last updated | Aug 21, 2026 | Dec 8, 2025 |
| First published | Sep 4, 2021 | Aug 29, 2014 |
| Tested up to WordPress | 7.1 | 6.8.8 |
| Requires PHP | 5.6 | 5.3.2 |
| Pricing | Free on WordPress.org | Free on WordPress.org |
30-day download figures appear after both plugins have 30 days of tracking.
Simple Chat Button ratings
Smartsupp ratings
How we compare these two
Every figure here is pulled from the WordPress.org plugin API every day at 03:00 UTC, for both plugins in the same run, so the two are always read on the same day. We compare only what the directory reports: active installs, the rating and how many reviews stand behind it, the last release date and, once we have a month of history, downloads over the last 30 days. Ratings are only called a win above 50 reviews each, because a handful of five-star reviews is not evidence. Nothing is weighted into an overall score, no measure is worth more than another, and neither Simple Chat Button nor Smartsupp can pay to appear here: the pair exists only because both plugins reached the Live Chat Plugins top 10. Full methodology.
Simple Chat Button vs Smartsupp: common questions
Is Simple Chat Button better than Smartsupp?
They split the 5 measures we track, so the choice comes down to which one you weigh most. Neither is better at everything, and the answer depends on which measure you weigh. Smartsupp ranks higher on WordPress.org: #8 against #9 in Live Chat Plugins.
Which has more users, Simple Chat Button or Smartsupp?
Smartsupp ranks higher on WordPress.org: #8 against #9 in Live Chat Plugins.
Which is rated higher, Simple Chat Button or Smartsupp?
Simple Chat Button has more users: 40,000+ active installs against 20,000+.
Are Simple Chat Button and Smartsupp free?
Both are free to install from WordPress.org. Simple Chat Button may also sell a paid version or add-ons. Smartsupp may also sell a paid version or add-ons.
Alternatives to Simple Chat Button and Smartsupp
Plugins that score close to both in the same WordPress.org rankings and tags.
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What moved this week
One email a week, built from the same daily snapshots these rankings come from: the plugins that climbed, what launched, and one ranking worth a look.