Smartsupp vs 3CX Free Live Chat, Calls & Messaging (September 2026)
Updated September 7, 2026 · Data from WordPress.org, refreshed daily · How this works
Both rank in the WordPress.org Live Chat Plugins top 10: Smartsupp at #8 and 3CX Free Live Chat, Calls & Messaging at #1. 3CX Free Live Chat, Calls & Messaging leads on 4 of the 5 measures we track. Every number below comes straight from WordPress.org and is refreshed every day.
Smartsupp
Smartsupp – live chat, AI shopping assistant and chatbots
Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.
3CX Free Live Chat, Calls & Messaging
Chat with your website visitors in real-time for free! Engage with your customers and increase sales.
Who leads on what
3CX Free Live Chat, Calls & Messaging leads on 4 of the 5 measures we track.
3CX Free Live Chat, Calls & Messaging ranks higher on WordPress.org: #1 against #8 in Live Chat Plugins.
3CX Free Live Chat, Calls & Messaging has more users: 100,000+ active installs against 20,000+.
Smartsupp is rated higher: 4.7 out of 5 from 131 reviews, against 4.6 from 821 reviews.
3CX Free Live Chat, Calls & Messaging has more reviews behind its score: 821 against 131.
3CX Free Live Chat, Calls & Messaging was updated more recently, on June 29, 2026; Smartsupp on December 8, 2025.
Which one to pick
Each plugin is the better answer for the measure it actually leads on. Nothing here is a recommendation we invented.
Smartsupp
Pick Smartsupp if the review score matters most to you.
3CX Free Live Chat, Calls & Messaging
Pick 3CX Free Live Chat, Calls & Messaging if you go by where WordPress.org itself puts them, you want the plugin more sites already run, you want the score backed by more reviews or you want the one shipping releases most recently.
Smartsupp vs 3CX Free Live Chat, Calls & Messaging side by side
| Smartsupp | 3CX Free Live Chat, Calls & Messaging | |
|---|---|---|
| Live Chat Plugins ranking | #8 | #1 |
| Rating | 4.7 | 4.6 |
| Reviews | 131 | 821 |
| Active installs | 20,000+ | 100,000+ |
| Total downloads | 385,879 | 4,086,466 |
| Downloads, last 30 days | – | – |
| Last updated | Dec 8, 2025 | Jun 29, 2026 |
| First published | Aug 29, 2014 | Jan 6, 2013 |
| Tested up to WordPress | 6.8.8 | 7.0.0 |
| Requires PHP | 5.3.2 | 5.4 |
| Pricing | Free on WordPress.org | Free on WordPress.org |
30-day download figures appear after both plugins have 30 days of tracking.
Smartsupp ratings
3CX Free Live Chat, Calls & Messaging ratings
How we compare these two
Every figure here is pulled from the WordPress.org plugin API every day at 03:00 UTC, for both plugins in the same run, so the two are always read on the same day. We compare only what the directory reports: active installs, the rating and how many reviews stand behind it, the last release date and, once we have a month of history, downloads over the last 30 days. Ratings are only called a win above 50 reviews each, because a handful of five-star reviews is not evidence. Nothing is weighted into an overall score, no measure is worth more than another, and neither Smartsupp nor 3CX Free Live Chat, Calls & Messaging can pay to appear here: the pair exists only because both plugins reached the Live Chat Plugins top 10. Full methodology.
Smartsupp vs 3CX Free Live Chat, Calls & Messaging: common questions
Is Smartsupp better than 3CX Free Live Chat, Calls & Messaging?
3CX Free Live Chat, Calls & Messaging leads on 4 of the 5 measures we track. Neither is better at everything, and the answer depends on which measure you weigh. 3CX Free Live Chat, Calls & Messaging ranks higher on WordPress.org: #1 against #8 in Live Chat Plugins.
Which has more users, Smartsupp or 3CX Free Live Chat, Calls & Messaging?
3CX Free Live Chat, Calls & Messaging ranks higher on WordPress.org: #1 against #8 in Live Chat Plugins.
Which is rated higher, Smartsupp or 3CX Free Live Chat, Calls & Messaging?
3CX Free Live Chat, Calls & Messaging has more users: 100,000+ active installs against 20,000+.
Are Smartsupp and 3CX Free Live Chat, Calls & Messaging free?
Both are free to install from WordPress.org. Smartsupp may also sell a paid version or add-ons. 3CX Free Live Chat, Calls & Messaging may also sell a paid version or add-ons.
Alternatives to Smartsupp and 3CX Free Live Chat, Calls & Messaging
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Weekly · free
What moved this week
One email a week, built from the same daily snapshots these rankings come from: the plugins that climbed, what launched, and one ranking worth a look.