Live Chat by Formilla vs Tidio (October 2026)
Updated October 22, 2026 · Data from WordPress.org, refreshed daily · How this works
Both rank in the WordPress.org Live Chat Plugins top 10: Live Chat by Formilla at #13 and Tidio at #3. Tidio leads on 5 of the 6 measures we track. Every number below comes straight from WordPress.org and is refreshed every day.
Live Chat by Formilla
Live Chat by Formilla – Real-time Chat & Chatbots Plugin
Live chat software with real-time visitor monitoring and chatbots! Live chat with your visitors for free or use a chatbot to automate self-help.
Tidio
Tidio – Live Chat & AI Chatbots
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
Who leads on what
Tidio leads on 5 of the 6 measures we track.
Tidio ranks higher on WordPress.org: #3 against #13 in Live Chat Plugins.
Tidio has more users: 70,000+ active installs against 2,000+.
Both are rated 4.8 out of 5 (116 and 395 reviews).
Tidio has more reviews behind its score: 395 against 116.
Tidio was updated more recently, on September 1, 2026; Live Chat by Formilla on August 17, 2026.
Tidio was downloaded more in the last 30 days: 14,245 times against 753.
Which one to pick
Each plugin is the better answer for the measure it actually leads on. Nothing here is a recommendation we invented.
Live Chat by Formilla
Live Chat by Formilla does not lead on any measure we track, so pick it only for something these numbers cannot show, such as a feature you need.
Tidio
Pick Tidio if you go by where WordPress.org itself puts them, you want the plugin more sites already run, you want the score backed by more reviews, you want the one shipping releases most recently or you want the one being installed faster right now.
Live Chat by Formilla vs Tidio side by side
| Live Chat by Formilla | Tidio | |
|---|---|---|
| Live Chat Plugins ranking | #13 | #3 |
| Rating | 4.8 | 4.8 |
| Reviews | 116 | 395 |
| Active installs | 2,000+ | 70,000+ |
| Total downloads | 196,622 | 3,537,838 |
| Downloads, last 30 days | 753 | 14,245 |
| Last updated | Aug 17, 2026 | Sep 1, 2026 |
| First published | Nov 1, 2013 | Apr 14, 2014 |
| Tested up to WordPress | 7.1.3 | 7.1.3 |
| Requires PHP | – | 7.4 |
| Pricing | Free on WordPress.org | Free on WordPress.org |
Downloads per day, last 48 days
Live Chat by Formilla ratings
Tidio ratings
How we compare these two
Every figure here is pulled from the WordPress.org plugin API every day at 03:00 UTC, for both plugins in the same run, so the two are always read on the same day. We compare only what the directory reports: active installs, the rating and how many reviews stand behind it, the last release date and, once we have a month of history, downloads over the last 30 days. Ratings are only called a win above 50 reviews each, because a handful of five-star reviews is not evidence. Nothing is weighted into an overall score, no measure is worth more than another, and neither Live Chat by Formilla nor Tidio can pay to appear here: the pair exists only because both plugins reached the Live Chat Plugins top 10. Full methodology.
Live Chat by Formilla vs Tidio: common questions
Is Live Chat by Formilla better than Tidio?
Tidio leads on 5 of the 6 measures we track. Neither is better at everything, and the answer depends on which measure you weigh. Tidio ranks higher on WordPress.org: #3 against #13 in Live Chat Plugins.
Which has more users, Live Chat by Formilla or Tidio?
Tidio ranks higher on WordPress.org: #3 against #13 in Live Chat Plugins.
Which is rated higher, Live Chat by Formilla or Tidio?
Tidio has more users: 70,000+ active installs against 2,000+.
Are Live Chat by Formilla and Tidio free?
Both are free to install from WordPress.org. Live Chat by Formilla may also sell a paid version or add-ons. Tidio may also sell a paid version or add-ons.
Alternatives to Live Chat by Formilla and Tidio
Plugins that score close to both in the same WordPress.org rankings and tags.
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Weekly · free
What moved this week
One email a week, built from the same daily snapshots these rankings come from: the plugins that climbed, what launched, and one ranking worth a look.