Tidio vs LiveChat (September 2026)
Updated September 7, 2026 · Data from WordPress.org, refreshed daily · How this works
Both rank in the WordPress.org Live Chat Plugins top 10: Tidio at #2 and LiveChat at #7. Tidio leads on all 5 measures we track. Every number below comes straight from WordPress.org and is refreshed every day.
Tidio
Tidio – Live Chat & AI Chatbots
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
LiveChat
LiveChat – Live Chat Plugin for WP Websites
Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀
Who leads on what
Tidio leads on all 5 measures we track.
Tidio ranks higher on WordPress.org: #2 against #7 in Live Chat Plugins.
Tidio has more users: 70,000+ active installs against 10,000+.
Tidio is rated higher: 4.7 out of 5 from 396 reviews, against 4.6 from 98 reviews.
Tidio has more reviews behind its score: 396 against 98.
Tidio was updated more recently, on September 1, 2026; LiveChat on May 25, 2026.
Which one to pick
Each plugin is the better answer for the measure it actually leads on. Nothing here is a recommendation we invented.
Tidio
Pick Tidio if you go by where WordPress.org itself puts them, you want the plugin more sites already run, the review score matters most to you, you want the score backed by more reviews or you want the one shipping releases most recently.
LiveChat
LiveChat does not lead on any measure we track, so pick it only for something these numbers cannot show, such as a feature you need.
Tidio vs LiveChat side by side
| Tidio | LiveChat | |
|---|---|---|
| Live Chat Plugins ranking | #2 | #7 |
| Rating | 4.7 | 4.6 |
| Reviews | 396 | 98 |
| Active installs | 70,000+ | 10,000+ |
| Total downloads | 3,507,593 | 1,283,491 |
| Downloads, last 30 days | – | – |
| Last updated | Sep 1, 2026 | May 25, 2026 |
| First published | Apr 14, 2014 | Mar 10, 2010 |
| Tested up to WordPress | 7.1 | 6.9.7 |
| Requires PHP | 7.4 | 7.2 |
| Pricing | Free on WordPress.org | Free on WordPress.org |
30-day download figures appear after both plugins have 30 days of tracking.
Tidio ratings
LiveChat ratings
How we compare these two
Every figure here is pulled from the WordPress.org plugin API every day at 03:00 UTC, for both plugins in the same run, so the two are always read on the same day. We compare only what the directory reports: active installs, the rating and how many reviews stand behind it, the last release date and, once we have a month of history, downloads over the last 30 days. Ratings are only called a win above 50 reviews each, because a handful of five-star reviews is not evidence. Nothing is weighted into an overall score, no measure is worth more than another, and neither Tidio nor LiveChat can pay to appear here: the pair exists only because both plugins reached the Live Chat Plugins top 10. Full methodology.
Tidio vs LiveChat: common questions
Is Tidio better than LiveChat?
Tidio leads on all 5 measures we track. Neither is better at everything, and the answer depends on which measure you weigh. Tidio ranks higher on WordPress.org: #2 against #7 in Live Chat Plugins.
Which has more users, Tidio or LiveChat?
Tidio ranks higher on WordPress.org: #2 against #7 in Live Chat Plugins.
Which is rated higher, Tidio or LiveChat?
Tidio has more users: 70,000+ active installs against 10,000+.
Are Tidio and LiveChat free?
Both are free to install from WordPress.org. Tidio may also sell a paid version or add-ons. LiveChat may also sell a paid version or add-ons.
Alternatives to Tidio and LiveChat
Plugins that score close to both in the same WordPress.org rankings and tags.
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Weekly · free
What moved this week
One email a week, built from the same daily snapshots these rankings come from: the plugins that climbed, what launched, and one ranking worth a look.